Customer Service Representative
Resume:
Jesse Ortega
Customer Service Representative Multilingual Interpreter
Detroit, MI 48227
**************@*****.***
Professional Summary
I am a highly Competitive, Positive, Humble, Energetic, Hard Worker, Forward-Thinking, and Ambitious individual with over two years of experience as a Medicare Health Insurance Sales Representative at SelectQuote. And other than that i have more then 3 years Multilingual OPI, VRI Interpretation Experience as well. My role has honed my skills in sales, customer service, and healthcare insurance, enabling me to effectively assist clients with their needs.
My linguistic proficiency spans multiple languages, including English (99%), Urdu (100%), Hindi (100%), Punjabi (99%), and Pashto (100%), which is my native language. This multilingual capability allows me to engage with a diverse clientele, providing clear and comprehensive communication and fostering strong client relationships.
Willing to relocate: Anywhere
Work Experience
Customer Service Representative
SelectQuote-Detroit, MI
August 2022 to October 2024
With over two years of experience in SelectQuote about Telesales, Brokerage, and Operations, I have developed a robust skill set that includes excellent multitasking and typing abilities. My expertise in computers further enhances my efficiency and effectiveness in these roles. I have consistently demonstrated my capability to manage multiple tasks simultaneously while maintaining high accuracy and productivity.
Education
High School in Computer Science and Technologies
University of Michigan - Detroit, MI
February 2017 to January 2020
Skills
• Microsoft Office (1 year)
• Communication skills (5 years)
• Customer service (2 years)
• Fast Multitasking (3 years)
• Computer (9 years)
• Multilingual
• Live Chat
• Live Chat
• Computer Operation
• Typing
• Interpretation (3 years)
• Translation
• Insurance Sales
Contact this candidate