Operations Manager Customer Service

Jack W Rudd Sr.

*** ****’s Rd

Port Deposit MD **904

CELL: 443-***-****

Objective: To obtain a secure and permanent position with a growing company with opportunity for advancement.

Experience: 41 years in the transportation industry: Driver, Dispatcher, Operations Manager, Customer Logistics Manager, equipment and light truck repair experience, light welding experience, customer service experience, as well as supervisory/management experience.

Work History:

Martin Marietta

05/2023 to 07/2023

Heavy Equipment Operator: Operation of heavy construction equipment in a quarry facility in Northeast MD. Equipment included 988 Cat loader, 349 Cat excavator and other similar equipment.

The Home Depot

11/2021 to 04/2023

Area Transportation Manager: Manage and develop the transportation department of a distribution center that was ship direct facility. Managed 12 direct reports with various duties .

The Home Depot

10/2021 to 11/2021

Area Transportation Supervisor: Supervisor of the transportation department until I was promoted to Manager.

Comer Construction 04/2021 - 10/2021

Forest Hill, MD

Position: Driver triaxle dump truck as needed. Haul heavy equipment from job site to job site.

GAF/Hawk Logistics 02/2021 – 04/2021

Baltimore, MD

Position: Area Transportation Supervisor, supervise and manage company drivers, dispatch drivers, driver hiring, manage driver issues and driver discipline.

Perdue Farms Inc. 05/18 - 02/2021

Salisbury, MD

Position: Transportation Coordinator, working second shift planning and dispatching drivers. Overseeing breakdowns to ensure timely repairs for on time delivery of products. Report accidents to the safety personnel and to keep the fleet moving. Watch all driver’s times and insert all delays and notes for loads.

Blackhorse Carriers, Inc. 09/17 – 04/18

Lancaster, PA

Position: Assistant Terminal Manager, oversee the day-to-day operations of a terminal. Manage 20 plus drivers in the P&D of cardboard products and corrugated material. Handle safety related issues. QUALCOMM, DriveCam, TMW for dispatch, payroll and billing.

Fleetmaster Express Inc. 08/16 – 09/17

Harrisburg, PA

Position: Terminal manager - originally assigned to the Spring Grove, PA, Terminal. Due to contract changes the terminal was moved to Harrisburg, PA. Fleetmaster later closed the terminal due to an inability to attract drivers in the area. AS400, Qualcomm.

Greiner Industries 08/15 – 08/16

Mount Joy, PA

Position: Driver, oiler, rigger for cranes from 40 ton to 450 ton, heavy haul and oversize permit loads

Self Employed 03/15 – 08/15

Jack W Rudd Sr.

281 Adams Rd.

Port Deposit MD. 21904

CELL: 443-***-****

Ryder Logistics 06/11 – 12/14

York, PA

Position: Customer Logistics Manager

Duties:

Managing the day-to-day operations for 16 drivers

Responsible for hiring drivers, training and all aspects of operations

Increased gross weekly revenue from $9k to $52k

Built new routes and increased the number of shuttles

Highest grossing location for this team

One of only two drivers ever promoted to management within this particular operation

Howard Robson Inc. 03/08 to 06/11

Landisville, PA

Position: Driver

Duties: Driver with current CDL/Class A licensed and equipment operator. Hauling heavy equipment to and from jobsites throughout PA, MD, DE, VA, NJ and WV. Loads include oversized, overweight, permitted and placarded. Light welding and truck/trailer/equipment repair.

Power Pro Battery Inc. 06/07 to 03/08

Manheim, PA

Position: Operations Manager

Duties: Schedule and route drivers to pick up used scrap and junk batteries throughout PA, MD, NJ, VA and DE. Driver as needed, customer service, sales and distribute cash to drivers as needed to purchase batteries, schedule shipments and payment for shipments, handled shipments for overseas sales and arrange payments. Load and unload trucks as needed.

Other Leadership Experience:

Make-A-Wish Mother’s Day Truck Convoy Traffic Coordinator 2008

Make-A-Wish Mother’s Day Truck Convoy Volunteer 2007 to Present

PMJC – Assistant Cheerleading Coach 2008 - 2009

Mid-Atlantic FWB Association Summer Camp Director 1995 - 1996

Personal References: Supplied Upon Request

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