Front Desk Team Member
Resume:
Front Desk Team Member
Lucille's November **** - July 2024
Served as the first point of contact, delivering a warm and professional welcome that set the tone for positive guest experiences.
Managed front desk operations, including high-volume call handling and scheduling, demonstrating strong multitasking abilities. Communicated effectively with guests regarding wait times and seating arrangements, enhancing overall satisfaction and operational flow.
Collaborated with team members to ensure seamless service during peak hours, fostering a positive and efficient work environment. Host
Olive Garden June 2021 - September 2023
Greeted and seated guests, managing the dining area flow to optimize service and maintain high levels of customer satisfaction. Assisted in balancing reservations and walk-ins, effectively addressing guest needs while ensuring operational efficiency. Provided detailed menu information and restaurant policies, enhancing guest understanding and satisfaction.
Supported servers by expediting orders and preparing tables for incoming guests, showcasing teamwork and organizational skills. expediting food orders and ensuring tables were prepared for new guests.
********@*****.***
Temecula, CA
C O N T A C T
S K I L L S R E L E V E N T E X P E R I E N C E
Sales Expertise: Ability to educate
clients and close sales through
strategic outreach.
Communication: Strong verbal
skills for engaging diverse clients.
High-Volume Interaction:
Efficiently manage multiple
inquiries in fast-paced
environments.
Tech Proficiency: Experienced
with CRM Software, Microsoft XL,
etc.
L A N G U A G E
Customer-focused professional with experience in hosting and front desk management. Adept at creating welcoming environments, managing guest interactions, and ensuring efficient operations. Skilled in multitasking, handling high- volume inquiries, and providing exceptional service to guests and clients.
E D U C A T I O N
High School Diploma
California Virtual Academy,
San Diego
2019 - 2022
GPA: 3.8
P R O F I L E
English
Spanish
Jasmine Whalen
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