Customer Service Pharmacy Technician

Caitlin Toops Coldren

614-***-**** ************@*****.*** 2468 Groveport Rd, Columbus Ohio

Profile

I am a self motivated person that enjoys keeping busy and completing tasks in a timely fashion, team work and peer support are important to me to help reach goals and build a good morale with my team.

Experience

PHARMACY TECHNICIAN, KROGER CENTRAL FILL 2019-2024

I worked to accomplish any tasks assigned to me for the day in a timely and safe manner, working with my team to solve problems and get the customers medication filled, packed and shipped out accordingly to the proper Kroger pharmacy’s in Ohio, Michigan and Indiana. Following SOP,s to insure a safe and efficient work space.

~Lifting up to 70 lbs. ~Operating different types of packing machinery

~Being flexible in the work place ~Taking place in Kaizen Meetings

~Following SOP

CALL CENTER REPRESENTATIVE, THE BASEMENT DOCTOR 2017- 2019

I worked to get appointments scheduled and to make sure maintenance requirements were met, spoke with customers over the phone to assist with any issues or questions they had, always putting customer service first. I learned quick how handling a situation with the utmost care and priority made me a better customer service rep.

~Working with Excel and Microsoft programs ~Good communication skills

~Problem solving

ASSISTANT DIRECTOR PCS, DAY HABILITATION 2013-2017

My responsibility’s included keeping a detailed calendar of group projects, day trips and volunteering efforts that our individuals were involved in, keeping up with parents and guardians informing them for the milestones and accomplishments their loved ones achieved on a daily basis and being an advocate.

~Organizational skills ~Keeping up on CPR and medication certifications

~Advocating for individuals with disabilities ~Project

Education:

High School Diploma, Westfall High School

Skills

Self motivated Quick learner

Team player Good Communicator

Reliable Self sufficient

References

Richard Harris - 614-***-****

Matthew Hand - 614-***-****

Danielle Chase - 614-***-****

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