Test Engineer Quality Assurance
Resume:
RP. Velliethan
Dr,Fairfax,VA-22030
Professional summary
Result-oriented and Self-Motivated Quality Assurance Engineer with more than 6 years of experience in Software development, Testing and Delivery.
Extensive experience in preparing Test Plan, writing, and executing Test Cases for Web, client-server and Mobile applications using SDLC concepts.
Extensive experience in performing Compatibility Testing, Interface Testing, Functional and System Integration Testing, End-To-End Integration Testing, Regression Testing, Platform and Application Upgrade Testing, Migration Testing and Backend Testing.
Worked with Test Management and Defect Management tools like Azure DevOps, JIRA for Requirement Traceability Matrix (RTM) and Defect Tracking purposes.
Experience in Testing Methodologies like AGILE-SCRUM and Waterfall Model.
Participated in Sprint Retrospective, Sprint Refinement and Product Backlog Refinement meetings for each Sprint and gave the status to the Scrum team on Daily Scrum call.
Good knowledge and Extensive experience with Software Development Life Cycle (SDLC), Testing Life Cycle (TLC) and Defect Life Cycle (DLC).
Extensive experience in training the team over the Acceptance Criteria and the functionality of the applications which contributed to timely delivery.
Demonstrated ability to work independently and in team-oriented environments with organizational skills, excellent communication and Interpersonal skills with problem solving ability.
Good at, written and verbal communications with Team members, Developers, Business Analyst, Project Managers, SCRUM Master and End users.
Technical Skills
Application Types – Web based applications, Client-Server applications, ERP applications.
Operating Systems – Windows.
Web Browsers – IE, Chrome.
Databases – SQL Server.
Languages – C, C++, JAVA, Java Script.
Testing Tools – JIRA Zephyr Scale.
Methodologies – AGILE, Waterfall.
Editors – Eclipse.
In house Certifications
IT Solution Delivery.
Managing SDLC.
Quality management.
SmartSolve Document Management System.
Good Document Practices.
Experience Highlights
UST Health Proof Inc, October 2023 – September 2024 Role: Lead – Software Testing for Health care platform. Responsibilities:
Project Upgrades: Worked on yearly upgrades for multiple clients in Health Care platform. This includes upgrades of different environments (DEV/CONFIG/PREPROD) before the PROD upgrade for each client.
Compatibility: During each environment upgrade, if encountered any bugs, worked efficiently with the Vendor (Health Edge) and the DEV team to sort the glitch within the time frame. Also, worked with the Parallel/Regression testing team (offshore) to make sure that each interface is tested within the time frame.
Sales Force: Logged each bug with full description and screens shots in the vendor Sales Force which resulted in timely restoration of bugs. Been a major part in understanding the severity and prioritizing the bugs which helped in non-escalation with the clients.
JIRA: Timely reporting the progress of resolution of bugs in clients JIRA board.
Guiding Care Testing: Performed Guiding Care application testing during quarterly upgrades for multiple clients. This includes SIT, Appeals & Grievance and Utilization Management. Trained and guided offshore testing team to perform Guiding Care upgrade testing for multiple clients. Prepared 130 pages of test document with screen shots so that any newly joined associate can perform the testing without hindrance.
Production Go Live: Made sure that I was available during PROD upgrade during weekends. PROD upgrades are done on Friday evening after business hours and will go on till Sunday until client UAT testing is completed. So, it is BAU on Monday morning.
Engagement: Arranged frequent engagement with the Offshore team/Vendor/Client to understand the glitches and restore solution within short span of time. American Red Cross, December 2022 – October 2023
Role: Quality Assurance Engineer for multiple applications related to the Blood Drive in the organization. Responsibilities:
Scope Resolution: Collaborated with the Project Team and Stakeholders in understanding the requirements by providing the required system information.
SCRUM: Participated in Daily Scrum Call to update the status of Testing.
Sprint Planning/Sprint Retrospective/Product Backlog Refinement: Participated in Sprint Planning by Pokker, actively put forwarded suggestions on Sprint Retrospective and involved in Product Backlog Refinement meetings.
Test Document Preparation: Prepared the Test Plan, Test Cases, Test Cycles and Test Closure based on the requirements for each release.
Test Data Preparation: Prepared the Test Data in an excel sheet for execution.
Test Execution: Performed various types of Testing like Smoke Testing, Sanity Testing, Functional Testing, Integration Testing, Regression Testing etc.
Test Completion: Worked with Development Teams and Business Owners to ensure all the requirements like Test Environment are met for Test Completion.
JIRA Zephyr Scale: Performed Test Plan, Test Cases, Test Cycles, Test Scripts, Test Execution and Test Closure using JIRA Zephyr Scale for all the Sprints.
UAT Support: After each Sprint, worked closely with the Business to help with the UAT and close the Sprint within the time frame.
Application Maintenance: Worked closely with the Customer to understand their requirements and tested the application based on the Acceptance Criteria.
Training: Provided training for the teams on AGILE Methodologies and JIRA Zephyr Scale tools for testing.
Data Migration: Worked on Zulu and Data Loader for Data Migration from one application to another.
Power BI/Easy vista: Worked on Power Bi and Easy Vista for pulling case aging and Metrics Reports.
Applications: Worked on different applications like Blood Hub, Connect, Employee Apps, eProgesa and Dynamic Integration Utility (DIU).
Refactoring: Worked on Refactoring of applications from .Net5 to .Net7. Biocom Systems, INDIA March 2016 – December 2022
Role: Quality Assurance Engineer for different applications related to Retail Business. Responsibilities:
Requirement Analysis: Analyzed the requirements / Acceptance Criteria for each Sprint with the SCRUM team.
Acceptance Criteria: Discussed with the SCRUM team regarding the Acceptance Criteria to enhance speedy delivery of each item in the Sprint.
User Story: Actively participated in breaking down of the User Story into well-defined Acceptance Criteria so that developers can work on the items in Sprint without waiting for more clarifications.
Test Data Preparation: Coordinated with the QA Lead in preparing the Test Data for each Test Cycle.
Test Document Preparation: Prepared Test Plan and Test Cases based on the requirements for each release.
Test Execution: Performed different types of testing like Smoke Testing, Sanity Testing, Functional Testing, Integration Testing, Regression Testing, adhoc testing.
UAT: Actively interacted with the Business/Customer and helped them with the User Acceptance testing which helped the SCRUM team to close the Sprint within the time frame.
Testing Environment Bed: Regularly interacted with the Development team, Project Manager, SCRUM Master to make sure that the Testing Environment Bed is setup much early before the start of each Sprint.
Production Support: After deployment of the application in the PROD, helped the PROD team in understanding the functionalities.
Test Completion: Worked with the development teams and Business owners to ensure all the requirements are met for Test Completion.
Atrium Software Solutions, INDIA February 2011 – January 2016 Role: Test Engineer for applications related to eLearning and retail business. Responsibilities:
Requirements: Participated in system study for gathering the requirements on the business needs.
Data Flow Diagram/Data Base Design: Based on the requirements, developed Data Flow Diagrams and Data Base designs.
Scrum and Sprint Planning: Collaborated with the stakeholders and project team in understanding the requirements.
Defect Management: Logged the defects and allocated to the concerned developers in Test Execution phase.
Test Document Preparations: Prepared the Test Scenarios and Test Cases based on the requirements for each release.
Troubleshooting: Troubleshooting the errors in each functional testing.
Production Support: Supported the production team in each release.
Onsite: Participated in installing the application on the End user environment.
Training: Trained the customer on the application during the implementation phase. Quadra Software Solutions, INDIA February 2006 – November 2010 Role: Client Relationship Manager for ERP software for builders. Responsibilities:
Implementation: Participated in implementation of ERP software for builders.
Client Visits: Frequently visited the client establishment to review the status of pending payments and issues related to the software.
Training: Held training for the clients during the implementation phase to make the software more user friendly.
Discussions: Collaborated with the development team, management, and the clients to speed up the process of resolving the bugs in the software.
Revenue: Actively participated in the growth of the company by timely delivering the solutions to the client with periodic client visits, coordination between development and testing teams. Good Life & Properties, DUBAI December 2002 – October 2005 Role: Software Developer for real estate website related to Palm Beach.
SDLC: Participated in each phase of the software development like requirement gathering, design, develop, testing and implementation.
Client: Interacted with the clients for gathering requirements and release.
Implementation: Participated in implementation of the website for real estate.
Training: Held training for the clients during the implementation phase to make the website more user friendly.
Discussions: Collaborated with the development team, management, and the clients to speed up the process of resolving the bugs in the website.
Business Competencies
Project Management Principles & Agile/ Scrum Methodologies.
Exposure to ITIL Principles and Methodologies.
Expertise in Statistical Data Interpretation and Computational Techniques.
Expertise in invoking steps to maintain Customer satisfaction. VISA Status
Nonimmigrant VISA Holder (L2S Status).
Education
NICE, Tamil Nadu, India.
Graduation - Bachelors in computer science & engineering.
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