Fedex Ground Customer Success

Yeeling Xiong

918-***-**** *************@*****.*** 2202 CR 419, Eucha, OK 74342

Profile

Experienced and adaptable professional with a strong background in management,

logistics, and technical operations. With over 10 years as an auto body shop manager and

hand-on experience as a contracted FedEx Ground driver, I’ve developed a proven ability

to lead teams, solve problems, and deliver results. My Navy experience as an Aviation

Electrons Technician sharpened my technical skills and attention to detail.

Experience

MANAGER, MOBILE PAINT SPECIALIST LLC; ST PAUL, MN- 2010-2020

As the manager of Mobile Paint Specialist LLC, I was responsible for overseeing daily

operations, ensuring high-quality repair work, and maintaining customer satisfaction. My

responsibilities included team leadership, customer relations, operations management,

quality assurances, and employee development.

CONTRACTED DRIVER, FEDEX GROUND; TAMPA, FL- 2005-2010

As a contracted owner-operator with FedEx Ground, I was responsible for the efficient and

timely delivery of packages while maintaining high standards of customer service and

operational excellence.

AVIATION ELECTRICIAN TECHNICIAN; UNITED STATES NAVY- 1999-2004

I was responsible for maintaining, troubleshooting and repairing advanced electronic

systems used in naval aircraft. My responsibilities included avionics systems maintenance,

troubleshooting, flight line support, calibration and testing, and safety and compliance.

Education

Pinellas Park High School, Largo, FL 33773

1997-1999

Skills

Experienced in managing teams, solving problems, and delivering excellent customer

service. Skilled in troubleshooting technical issues, staying organized, and meeting

deadlines in fast-paced environments. Knowledgeable in aviation electronics, auto repair,

and delivery operations, with a focus on safety and efficiency.

Reference

Ramon Smith

Contracted FedEx Ground Driver

FedEx Ground

8411 Florida Mining Blvd.

Tampa, Florida 33634

Phone: 813-***-****

Email: **********@*****.***

Relation: Former Colleague

Lisa Yang

Office Supervisor

Mobile Paint Specialist LLC

Vandais Heights, MN 55110

Phone: 918-***-****

Email: ************@*****.***

Relation: Former co-worker

Raul Valladares

Master Chief

US Navy/ USS Boxer LHD4

San Diego, California

Email: ****.**********.***@**.****.***

Relation: Former Supervisor in the Navy

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