Office Manager Human Resources

Felicia Hill

832-***-****

*********@*****.***

Hot Springs, Arkansas

EXPERIENCE:

Office Manager C.T.T.S Flooring - Baytown, Houston & 06/2016-11/2020 Oversight of 5-8 job sites per week, weekly payroll for 15-20 employees per week. Performing project estimations, reviewing completion of projects, Purchase orders, delivering inventory handling any and all customer relations, disputes and upcoming projects.

Administrator- Saybolt A Corelab Laboratory- Tx City, Tx 03/201*-**-**** Invoice coding, billing, Chemical inventory management, from barges to local companies and companies in other companies being brought in and out of the laboratory. Managed overflow invoices from 2 other office’s. Managed 10 + Barge inspectors for incoming and outgoing vessels. Updated their training resources, DOT scheduling, randoms, PPE equipment usage per inspector and quantity. Managed incoming, outgoing calls, emails, parcels and mail. Mail Processing Clerk- USPS Galveston Tx 01/2014-03//015 Unloaded and sorted parcels for 34 city carriers and 12 rural carriers. Sorted P.O. Box mail in between shifts. First shift worked was 5 am - 11 am, with a split coming back at 2-3 pm working until 6:30 pm.

Assistant General Manager/ Sales Director Assistant- Marriott Hotel - Seabrook Tx 12/2011-12/2013

Support all aspects of guest operations, satisfaction ratings, complaints, human resources, and auditing standards and procedures. Contracted group rates with local Refineries such as Exxon Mobil, Marathon, Valero, LHr, PetroMax, Chevron and other local establishments/ businesses.

Human Resources Manager - GA, MO, IL, TX -SilverLeaf Resorts Timeshare - 10/2010-08/2011

Human resource management, upon each new location assigned to me (4 locations) I was sent to review 15-30 employee statistics and revenue generated per employee. If employee numbers were falling low or behind, often training was provided if unsuccessful, termination of the employee, while hiring and training replacements.

Sales Representative -Silverleaf Timeshare GA, TX 01- 2008 to 08- 2010 Provided 60 minute - 4 hour property tours, up to 6-8 tours per day depending on length of tour. Selling weeks of vacation to consumers who had not yet owned timeshare. Sharing details of 14 location properties with amenities varying between each one. Required to memorize a 14 page script verbatim.

CrossMark Merchandising Friendswood, Texas 2007

Displays, Merchandising, Inventory, FIFO

Sunglass Hut- Sales Associate Baytown Texas 2007

Fitting frames, offering current discounts in a kiosk located in the middle of the mall.