Team Lead United States
Resume:
****Veronique Morris
Rochester, NY. 14612
*************@*****.***
Authorized to work in the United States for any employer
Kodak Facilities Management
Mobile Team Lead supervisor
June 2024 to September 2024
Currently still employed with this company.
Supervising and training my crew how to professionally clean buildings. Completing building work orders, weekly payroll reports and attendants of staff. Disciplinary meetings with the crew and weekly meetings on building inspections. Working with the managers of Kodak maintenance to inspect the structure of buildings and respond to any building repairs or emergency clean-ups. Scheduling crew assigned work sites and transporting crew to different building for cleaning and scheduling workers for different worksites.
Helping Hands Cleaning Services
Manager
August 2010 to December 2023
Managed my cleaning service for over fifteen years until COVID-19 hit. Restarted cleaning apartments and offices in the downtown Rochester area after COVID-19 and business re-opened. The job description included vacuuming, emptying trash, and cleaning bathrooms. Steam cleaning carpet, interior, and exterior window cleaning. Stripping, waxing, and buffing floors and deep cleaning upholstery as needed. Hiring and training new employees and managing warehouse and supply inventory, payroll, and accounting. Supervising in new hire OSHA mandate training. Cleaning up after social events. Sanitizing all touch surfaces. Make sure that the grounds and walkways are clean, clear, and kept in order.
ABM Aviation Janitorial, Atlanta, GA.
Lead Supervisor
July 2022 to November 2023
Assistant supervisor by training porters with disabilities how to clean and be professional workers, buff and wax floors, mop floors, and clean windows. Setting up for weddings, proms, birthdays, and social events. Making schedules and video training on how to clean professionally that work with their skill sets. Meeting with my supervisor on how to help them improve and maintain social skills to have a positive future towards future employment.
Unity Hospital
COVID-19 Cleaner
1555 Long Pond Road Rochester NY, 14624
November 2020 to January 2021
Contract COVID-19 cleaner. My job description included working in environmental services cleaning COVID rooms, removing trash, and dirty linen, and cleaning restrooms, nurses’ stations, and Emergency department waiting rooms. And any area of the hospital as needed.
Strong Hospital
COVID-19 Cleaner
601 Elmwood Ave. Rochester NY, 14642
May 2020 to November 2020
Contract COVID-19 cleaner, my job description included working in many different departments throughout the hospital. As well as cleaning COVID rooms on the unit, removal of trash, and dirty linen, and sanitizing the operation rooms. Cleaning the restrooms, and nurse’s station, and cleaning the waiting rooms in the emergency department.
City-Wide Maintenance Services
Supervisor
4963 Beach Blvd. Jacksonville FL, 32207
March 2015 to August 2017
As a supervisor at the Jag stadium, my responsibilities were to train ten porters to clean restrooms, and concession stand areas during and after football games, concerts, graduations, and private events. Making sure that we provide great customer service. Traveling to different company sites as needed to supervise cleaning staff. Ordering new equipment, supplies, and weekly staff meetings.
JC Penny’s Department Store
Assistant Manager
Glynn Place Mall Brunswick GA, 31520
December 2004 to August 2009
As an assistant manager, I was responsible for all the daily operations of the store, hiring and supervising employees. Training new staff, scheduling employees, customer service, handling customer complaints, and making sure the team adheres to company policies. Optimizing profit by controlling company costs, making bank deposits, and overseeing retail inventory.
Educational History
The University of Arizona Global Campus. 180 S. Arizona Ave. Suite 301, Chandler AZ 85225. Obtaining a degree in Psychology and Behavior Science. GPA. 4.0. Attendants from January 2017 to February 2022.
Penn Foster College, 925 Oak Street Scranton PA. 18515. A degree in Early Childhood Development. GPA. 4.0. Attendants from November 2014 to December 2016.
Stadium High School, 111 N. E. Street, Tacoma WA. 98403. GPA. 3.0. Attendants from 1982 to 1986.
Qualification and Skills
Five years of assistant manager experience and ten years of management experience. Four years of office secretarial experience. Fifteen years of customer service, shipping, and handling inventory, and ten years in professional commercial customer cleaning service. Proficient in all areas of Microsoft Word, Excel, PowerPoint, Outlook, payroll, and bookkeeping. Fifteen years in the medical field of home healthcare as a certified nursing aide in assisted living care, Alzheimer’s, dementia, and one-on-one patient care. Certification in CPR and a certified Med tech. Thirteen years of cashier experience and seven years of restaurant experience.
Volunteer Services
I am a motivational speaker to men and women coming out of prison, jail, and living in halfway houses who are transiting back into society. I volunteer throughout the Rochester area, my community, and my church in the soup kitchen to feed the homeless and volunteer my services in clothing drives to help provide suites for men and women for job interviews. I have advocated for women of domestic violence in my community and fought for how these laws can be changed to meet the needs of women.
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