Patient Care Customer Service

LaWanda Wynn

Columbus, GA *****

************@*****.***

+1-762-***-****

Seeking a clerical position where my customer care skills along with front/back operation management expertise will be fully executed.

Willing to relocate to: Columbus, GA - Phenix City, AL Authorized to work in the US for any employer

Work Experience

Unit Secretary/Patient Care Technician

Piedmont Healthcare-Columbus, GA

August 2020 to Present

Admit/discharge patients from the floor, answer call light system, assist Physicians and hospital staff for exceptional patient care. I am also Chairman for the Tulip Committee. Risk Agent

TSYS-State Farm Bank-Columbus, GA

July 2018 to July 2020

Call center representative. Providing first class customer service, billing, account protection and technical support for our card holders.

Administrative Assistant/Receptionist

Palladium Hospice and Palliative Care-Ridgeland, MS May 2017 to May 2018

Administrative support, filing medical records, answering multiple line phone system, assist with recruitment process, and HIPAA compliance officer. Education

Associate in Radiology Technician

Southern University at Shreveport - Shreveport, LA August 2012 to March 2013

Computer/Medical Office Specialist

North Harris - Houston, TX

2000 to 2001

General Studies

Junction City Sr High School - Junction City, KS

1991 to 1993

Skills

• Sales (5 years)

• Receptionist (10+ years)

• Switchboard (5 years)

• Cashier (10+ years)

• Microsoft Windows (6 years)

• Inventory Control (2 years)

• image scanning (2 years)

• Customer Service (10+ years)

• Microsoft office (10+ years)

• Billing (3 years)

• Data Entry

• Medical Terminology (10+ years)

• Scheduling (2 years)

• Time Management (10+ years)

• Medical Office Experience (6 years)

• CPR

• Filing (10+ years)

• Outlook

• Public Relations

• Word Processing

• Front Desk (6 years)

• Administrative Experience (6 years)

• 10 Key Calculator

• Medical Records (5 years)

• Medical Billing (2 years)

• HIPAA

• Vital Signs (2 years)

• EMR Systems (5 years)

• Hospital Experience (10+ years)

• Epic

• Medicare

• Intake

• Clinic

• Phone etiquette

• Patient care

Certifications and Licenses

Medical/Computer office specialist

Present

Medical front office operations.

CPR Certification

July 2022 to July 2024

First Aid Certification

July 2022 to July 2024

Additional Information

* Professional receptionist support skills.

* Ability to work under pressure and in a fast paced environment.

* fluent in Microsoft office, Nextgen, HTML, and Microsoft word.

* Well I developers customer service skills.

* Proficiency in priorities in and multitask.

* compliant of HIPPA guidelines.

Contact this candidate