Customer Service Warehouse Worker

Mamadou Djelo Diallo

Brooklyn, NY *****

914-***-****

********************@*****.***

EXPERIENCE

Sonoc SA Les Moulins D’Afrique Flour Factory Conakry, Guinea Warehouse Worker 7/2018-12/2020

• Received, unpacked, arranged, and stored goods

• Gathered, packed, prepared, and loaded goods for delivery

• Checked stock for damage and wear, reporting faults and discrepancies to relevant parties,

• Marked and labeled stock

• Prepared and completed warehouse orders for delivery or pickup according to schedule

• Conducted inventory and recorded totals

• Received and documented merchandise for return

Independent Money Transfer Business Conakry, Guinea Money Transfer Agent 3/2021-4/2023

• Oversaw domestic transfer of funds for private individuals and businesses

• Collected customer information and verified its accuracy

• Provided excellent customer service and resolve all issues

• Ensured compliance with financial laws and regulations

• Promoted business and developed client base

EDUCATION

Henry Street Settlement Workforce Development Center New York, NY Job Readiness Training 2024

University General Lansana Conte de Sonfonia Conakry, Guinea Bachelor’s Degree in Law 2018

Hadja N’gady Toure High School Conakry, Guinea

High School Diploma 2015

SKILLS

Languages: English, French, Poular, and Soussou

Customer service

Warehouse and inventory control

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