SUMMARY
Dynamic and results-driven professional with a proven track record in entrepreneurship, creative design, customer engagement, and operational excellence. Renowned for transforming ideas into successful ventures, collaborating with high-profile clients, and driving significant brand growth. Expert in building strategies that deliver exceptional results, with an unwavering commitment to quality and innovation.
WORK EXPERIENCE
Founder & Creative Director
Wave TV Art, Laurel, MD
01/2016 – Present
Founded and scaled a thriving clothing design business, earning recognition with a dedicated social media following of 86,000+.
Designed exclusive apparel for celebrity clients and influencers, significantly enhancing brand reputation and revenue growth.
Spearheaded marketing strategies, increasing online engagement by 150% and achieving consistent sales growth.
Implemented efficient operational processes, optimizing production timelines by 30% while maintaining impeccable quality.
Delivered personalized customer experiences, resulting in a 95% customer satisfaction rate and repeat clientele.
Cashier
Black Rock Market, Los Angeles, CA
03/2023 - 09/2024
Processed $2,000+ in daily sales with a flawless accuracy rate, ensuring smooth financial operations.
Maintained exemplary customer service, resolving inquiries and enhancing overall customer satisfaction.
Streamlined end-of-shift procedures, reducing cash register balancing time by 20%.
Ensured compliance with company security and operational protocols, contributing to a secure work environment.
Security Guard
3rd Base Bar and Grill, Los Angeles, CA
12/2023 - 09/2024
Monitored and secured premises, ensuring the safety of 200+ patrons per shift with zero security breaches.
Conducted risk assessments and implemented preventative measures, reducing incidents by 25%.
Responded swiftly to emergencies, demonstrating expertise in crisis management and crowd control.
Developed detailed incident reports, improving transparency and communication with management.
KEY SKILLS
Entrepreneurship: Proven success in building and scaling a creative business from inception.
Creative Vision: Mastery in clothing design, branding, and visual storytelling that captivates audiences.
Customer-Centric Approach: Exceptional ability to deliver personalized service that drives loyalty.
Social Media Expertise: Strategic use of platforms to cultivate a large, engaged audience and boost sales.
Operational Efficiency: Expertise in streamlining workflows and optimizing resources for maximum productivity.
Crisis Management: Skilled in resolving high-pressure situations with professionalism and poise.
Leadership: Adept at inspiring and collaborating with teams to achieve shared goals.
EDUCATION
Laurel High School, Laurel, MD
Expected Graduation: May 2025
CORE EXPERTISE AND ADVANCED SKILLS
Artistic Expertise: Proficient in Adobe Creative Suite, digital tools, and traditional mediums.
Inventory Control: Skilled in managing stock levels and maintaining accuracy.
Conflict Resolution: Effective at de-escalating disputes and fostering positive outcomes.
Technical Proficiency: Experienced with security systems, POS terminals, and operational tools.