Customer Service Health Care

Vendetta C. Campbell

**** ****** ****

Baltimore, Maryland 21229

Primary Phone: 240-***-****

E-mail: **********@*****.***

Professional Profile

OBJECTIVE: Background in Patient Health Care and Customer Service eager for a challenging employer in its quest to ensure the highest standards of integrity, competence, and leadership. While blending academic knowledge with an unblemished track record of experience, I have developed the sensitivity and ability to work in a variety of business settings, I have established the foundation required to balance and contribute favorably to the daily operations of an organization focused on success in today’s competitive economic environment.

EXPERIENCE:

06/21- Present

To N From Transportation

Baltimore, Maryland

Driver

●Ensures that customers arrive safely and timely to their destination while creating customer satisfaction

●Maintains personal files to track mileage, maintenance, and miscellaneous expenses

Demonstrates the ability to deal peacefully with unforeseen circumstances or delays and uses advanced driving techniques to better improve time management and safety

●Exhibits exceptional driving skills, time management, multitasking, customer service skills, attention to details, and communication abilities

02/16-02/21

Made Transitional Home

Baltimore, Maryland

Medical Assistant/ Care Giver

●Performed routine activities that assure the facility was maintained in a manner that is consistent with organizational and customer expectations and standards, cleanliness, aesthetics, safety and infection control

●Followed all guidelines and standards from Universal Precautions, HIPPA, DOH, and OSHA.

●Maintained strict confidentiality in regards to patients and personal information and records while completing office duties.

●Supported patient care by providing a clean, sanitary, and attractive environment.

●Assisted patients with activities of daily living; transportation to/from appointments, light housekeeping, bathing, laundry, medication management, and emotional support when needed.

01/11-10/05

Sheppard Pratt

Baltimore, Maryland

Office Assistant

●Greet patients and visitors, answer phones, receive and deliver messages, check emails, and scheduled meetings.

●Prepared, formatted, and edited documents and also entered patients personal and insurance information into automated computer systems

●Processed information manually and scanned documents electronically while maintaining confidentiality of PPI.

●Kept record of office supplies and ordering of new materials.

EDUCATION:

Catonsville Senior High

High School Diploma 08/1979- 06/1983

CERTIFICATIONS/ACCREDITATIONS:

American Heart Association Expires; 07/2026

- Cardiopulmonary Resuscitation (CPR) Certified

- Automated External Defibrillator (AED) Certified

-First Aid and Safety Certified

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