Customer Service Entry-Level

Muhammad Shamsul Haque Limon

437-***-**** **********@*****.*** Scarborough, ON

PROFESSIONAL SUMMARY

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. SKILLS

Excellent communication skills

Computer skills, including Microsoft Office, and email

Cashier experience, basic math skills

Physically fit, able to lift up to 50 lbs

Customer service

Team player

PROFESSIONAL EXPERIENCE

Volunteer June 2024 – Present

WAF Helping Hands Outlet Scarborough, ON

Kept warehouses and preparation areas clean and orderly to limit workplace risk.

Facilitated positive client experiences by attentively addressing concerns or questions during visits.

Maintained cleanliness of resale shop by organizing, sorting stock items, and cleaning facility.

Loaded and unloaded distribution trucks at destination.

Collaborated with fellow volunteers to deliver punctual, friendly service.

Helped visitors pick out food items from donations.

Packaged up non-perishable food items for food bank visitors. Restaurant Worker 2018 - 2022

Panshi

Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.

Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.

Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.

Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.

Maintained strict adherence to safety guidelines when handling food products or using kitchen equipment.

Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.

Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.

Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly. EDUCATION

Masters Degree in Political Science 2020

National University of Bangladesh

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