Fiber Optic Field Technician

MICHAEL MEANS

414-***-****, *********@*****.***, Milwaukee, WI, 53223

SKILLS

• Splice Enclosure Assembly

• Fiber Optic Safety

• Fault isolation

• Fiber Optic Routing

• Network Troubleshooting

EXPERIENCE

Fiber Optic Splicer, Apr 2024 - Current

Munger Technolgy, Milwaukee, WI

Conducted bi-directional OTDR testing to confirm splice losses meet required specifications.

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Documented completed work by updating maps, drawings, and databases with accurate information.

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Communicated with customers to provide updates on job progress or address any concerns.

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Coordinated with other technicians to efficiently complete projects within deadlines.

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Installed fiber optic cables in various settings, such as aerial, underground, and inside buildings.

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Field Technician, Low Voltage and Commercial Security Specialist, Feb 2023 - Mar 2023

MP Next Level LLC

Successfully executed advance Bosch CX systems, Fire panel wiring and strobe system installations

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Field Technician, Apr 2021 - Sep 2022

Martin Systems, Milwaukee, WI

Successfully executed advance camera systems including NVR and DVR, NAC panel wiring and Fire protection installation, Access control installation from DMP trove wiring to relay system access control

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• Collaborated with engineering teams on system design and integration projects. Communicated effectively with both technical and non-technical colleagues during problem resolution efforts.

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Data Technician, Feb 2020 - Mar 2021

Top Prospect Consulting, Milwaukee, WI

Successfully executed data wire installations and camera systems structuring, Fiber optic installation to commercial properties

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, Jun 2019 - Dec 2019

ADT Home Security, Milwaukee, WI

Installed home security products and upscale home security products such as indoor/outdoor cameras, contact sensors, shock sensors, control panels, thermostats, doorbell camera etc.

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, Jan 2019 - May 2019

ClearPath Connection, Milwaukee, WI

Wired data installation and low voltage repairs, Completed maintenance installs of Door, camera and card readers for business and retirement homes

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Field Technician IV, Mar 2006 - Mar 2018

Time Warner Cable, Milwaukee, WI

Successfully executed advanced level troubleshooting in the field, for customers and infrastructure purposes, Completed subscriber service calls and system related repairs including drop wiring, matching transformers, converter maintenance, display fine tuning and tap replacements, Completed repairs and maintenance activities during system plant outages, Proactively recognized, enforced and exhibited great safety practices, policies and requirements in performing of all technical tasks, Performed standby duties during non-business hours

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Field Technician II, Jul 2001 - Mar 2006

Time Warner Cable, Milwaukee, WI

Performed subscriber service calls and system related repairs from cable system to customer terminals, Calculated signal levels and voltages throughout the entirety of the distribution system, Performed signal leakage checks, ran reports on those findings, as well as successfully completed repairs when necessary, Thoroughly and effectively explained the use of all services to customers, in an understandable manner, Regularly displayed the ability to solve technical problems with customers, through effective verbal communication, Performed trouble shooting in the field, employing technical equipment such as TDR, OTDR, signal level meters, multi-meters and cable locators

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EDUCATION

Some college coursework completed (attended for three years) Northern Illinois University, DeKalb, IL

General H.S. Diploma

Edwin G. Forman High School, Chicago, IL

LANGUAGE

Conversational

english

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