Business Analyst Project Management

BETSEY KATITI

***** ****** ****** ****** ******, MD 20902 Cell 240-***-****

Email: *******@*****.***

SUMMARY

Business Analyst/Project Analyst with I.T. background and years of experience developing, supporting computer applications and training users. Experienced in Managing the Development and Monitoring of Project Assignments and Schedules.

15+ years of Supporting Business Intelligence and Data Warehouse applications with SAP Business Objects. 10+ years of Supporting FOCUS and other Mainframe applications.

Also, a certified Project Management Professional (PMP) with experience working with both community-oriented projects and corporate projects that have been both challenging and an excellent opportunity for growth in Project Management.

EDUCATION

B.Sc. Mathematics & Computer Science, Pace University, New York, NY

M.S. Computer Science, Rensselaer Polytechnic Institute, Hartford, CT

CERTIFICATION

Project Management Professional (PMP) Certification, Project Management Institute, PA

PROFESSIONAL EXPERIENCE

CHENEGA CORPORATION/U.S. SECURITIES AND EXCHANGE COMMISSION May 2021 – Sept 2024

Business Analyst

Working with Senior Attorney in the Office of Equal Employment Opportunity to tract and document PPH (Policy on Preventing Harassment) Cases. Review current and previous PPH cases and update them with information not included in the cases. Move PPH cases from a previous Case Tracking System to a Spreadsheet and Folders that are better organized and accessible for the Senior Attorney to manage.

Creating workflow processes using MS Visio to display processes/tasks in tracking PPH cases.

Working with the Barrier Analysis Team to review and document Epics.

Skills: MS Office, MS Visio, Requirements Decomposition, Documenting Epics

KONIAG GOVT SERVICES/U.S. DEPT OF STATE, Washington, DC August 2019 – March 2021

Business Analyst

Worked with a group of Business Analysts at the Department of State in Global Talent Management Division to support different applications, review their applications for any enhancements or updates to improve their performance and serving customers’ needs.

Scheduled meetings between Product Owners and Developers to review requested updates, decompose requirements, create Product Backlogs.

Worked with Developers to deliver Product Owners’ requests in Sprints in an Agile environment and allow Product Owners opportunity to review developers’ progress on meeting their requests.

Assisted in maintaining documentation for the IT Project Review Process including Standard Operating Procedures (SOPs) and workflows.

Skills: Requirements Decomposition, Product Backlogs, SCRUM Sessions

WORLD SERVICES, Alexandria, VA March 2019 – June 2019

Project Analyst

Worked with Project Review Team to ensure FDA IT Projects are being developed and maintained using best practices, are on schedule, on budget, and delivering expected results.

Assisted in maintaining documentation for the IT Project Review Process including policy documents, Standard Operating Procedures (SOPs), workflows, and checklists (this maintenance (if necessary) will include updating checklist questions, policies, and SOPs in order to reflect an update of process).

Skills: IT Projects Analysis, CLARITY Project Management Tool

THE BUFFALO GROUP, Reston, VA May 2018 – Dec 2018

Business/Technical Analyst

Worked with a team of Business Analysts and Developers in an AGILE environment to review Functional Requirement Documents, identify user requirements, analyze business needs, decompose requirements and create User stories, Technical stories and Acceptance criteria for Developers to work on customer requirements.

Determined AGILE Scrum Sprints and worked with the team to satisfy customer requirements.

Documented User Stories, AGILE Scrum Sprint Schedules in JIRA, CONFLUENCE

Skills: Requirements Decomposition, SCRUM Sessions, JIRA, CONFLUENCE

LOCKHEED MARTIN/LEIDOS, Vienna, VA April 2013 – Nov 2017

Business Objects Developer / Project Coordinator

Coordinated a project that allowed members of different teams on the TSA HRAccess Program opportunities to job shadow other team leaders and develop or improve their job skills.

Created and implemented roles and requirements for Mentors and Mentees, schedules and timelines for completing the shadowing program.

Met with customers to discuss and analyze report requirements.

Worked with developers to create new Reports, meet customer requests to update existing reports in order to provide timely access to data to Human Resources functional areas such as Benefits, Payroll, Case Management as well as TSA Headquarters users and Airport field personnel.

Worked with the Data Warehousing team to ensure data required for reports was accessible in Universes used to create reports.

Skills: BUSINESS OBJECTS XI 4.1 / Web Intelligence, MS ACCESS, MS EXCEL

ADVANTAGE TECHNICAL RESOURCES/SAIC, Arlington, VA January 2012 – March 2013

Dashboard Developer

Worked with a team of developers to create new Dashboards, update and maintain current Dashboards created using DOMO’s Data Visualization Tool.

Added functionality to dashboards to improve navigation between dashboards.

Maintained values selected by users between dashboards, giving them more options for filtering data that is returned in dashboards.

Researched and documented consistency issues throughout the Dashboard as part of an effort to make sure that the different Dashboards handled data in the same manner.

Skills: DOMO/CORDA Centerview, SQL, JavaScript, XML, HTML

DATA MANAGEMENT GROUP/U.S. DEPT OF STATE, Rosslyn, VA March 2010 – Dec 2011

Business Objects Developer

Reviewed, documented and updated the GFMS (Global Finance Management System (GFMS) Universe to improve performance and runtimes for reports accessing the Universe that were previously extremely slow. Improved performance by as much as 50%.

Built Crystal Xcelsius dashboards for Vendor Claims and Weekly Incoming Invoices using QaaWs to connect directly to the GFMS Data/Universes.

Skills: BUSINESS OBJECTS XI R2 / Web Intelligence, XCELSUIS, QUERY AS A WEB SERVICE (QAAWS), CRYSTAL REPORTS XI R2, MS EXCEL

ONYX GOVT SERVICES/LOCKHEED MARTIN, Manassas, VA August 2009 – March 2010

Business Objects Developer

Worked with Lockheed Martin (LM) Information Systems & Global Services (IS&GS) to create, test and launch Business Objects’ universes - Reference Tables Universe, Joint Operations Planning and Execution System (JOPES) Universe and Integrated Command and Control Center (IC3) Universe to support Defense Logistics Agency’s Integrated Data Environment (IDE) and USTRANSCOM’s Global Transportation Network (GTN) Converge Program – IGC.

Skills: BUSINESS OBJECTS XI R2 / Web Intelligence, TERADATA, MS EXCEL

COMPUTER SCIENCE CORP, Alexandria, VA ` August 2004 – July 2009

US PATENT AND TRADEMARK OFFICE

Business Objects Developer

Designed and developed a reporting interface using Business Objects for the Joint Spectrum Center to allow military personnel to track radio antenna, transmitter and receiver equipment.

Maintained and updated the Human Resources Universe in the Enterprise Data Warehouse using Business Objects.

Managed biweekly transfer of Pay Period data from the National Finance Center Legacy databases in New Orleans, LA as part of the ETL process to load The United States Patent & Trademark Corporate Data Warehouse in Alexandria, VA.

Managed and supported data retrieval and reporting from the Data Warehouse using Business Objects Web Intelligence and Desktop Intelligence for numerous users. Also worked with the technical support team to meet customers’ day-to-day needs.

Skills: BUSINESS OBJECTS 5I / Web Intelligence, ORACLE SQL, MS ACCESS, and ENTERPRISE DATA WAREHOUSE, IBM Mainframe MVS, TSO/ISPF, FOCUS

PRIOR EXPERIENCE

CONSULTANT/TRAINER FOR DIFFERENT COMPANIES:

GENERAL ELECTRIC, TRAVELERS INSURANCE COMPANY, MASSMUTUAL FINANCIAL GROUP,

FLEET BANK, PINNACLE DECISION SYSTEMS, KAMAN AEROSPACE CORPORATION,

YALE UNIVERSITY, INFORMATION BUILDERS

Was certified and taught 6 different FOCUS classes to different companies in Basic Focus, Intermediate Focus, Advanced Focus, Database creation/maintenance and FOCUS for WINDOWS. These classes allowed users and programmers to learn how to create reports, menus, make changes and write more efficient code.

Trained users in different companies to create reports and menus to access data stored in files and databases.

Performed extensive Y2K remediation of applications, tested all applications for successful Y2K compliance.

Made extensive enhancements to a data extracting process used for Residual Income reporting. In charge of converting data for recent business acquisitions from PC formats and uploading it to the Mainframe.

Developed user-friendly menu driven applications for the Manufacturing Data Warehouse to support ad hoc and standard reporting. Created batch process to load summarized data from DB2 tables into extract files that greatly improved reporting response time.

Developed a direct payroll deposit system using PC FOCUS and its new MAINTAIN feature. Created a multi-functional GUI interface used for validating payroll data, creating and transferring new batches for banking on paydays, updating payroll data and reporting on payroll data.

Received and completed 3 months of VISUAL BASIC training.

Skills: IBM Mainframe MVS, FOCUS, DB2, JCL, TSO/ISPF, ENDEVOR, UNIX, MS ACCESS, VISUAL BASIC

SKILLS SUMMARY

BUSINESS ANALYSIS/PM REQUIREMENTS ANALYSIS & DECOMPOSITION, SCHEDULE MANAGEMENT,

AGILE SCRUM SESSIONS, JIRA, CONFLUENCE

REPORTING SKILLS: SAP BUSINESS OBJECTS WEB INTELLIGENCE, CRYSTAL REPORTS, XCELSIUS DASHBOARDS, QUERY AS A WEB SERVICE (QAAWS), MS ACCESS, CRYSTAL REPORTS, FOCUS

MICROSOFT: MS ACCESS, MS OFFICE, MS VISIO

REFERENCES: Available Upon Request

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