Customer Service Emergency Medical

Laura Busse

*** **** ******, **********, ** *****

920-***-**** **********@*****.***

Professional Summary

Highly motivated and versatile professional with extensive experience in sales, customer service, office management, and emergency response. Known for exceptional communication skills, strong organizational abilities, and a proactive approach to solving challenges. Passionate about delivering outstanding customer experiences and driving business success through effective team collaboration and operational excellence.

Professional Experience

The Home Depot

Pro Sales Associate

July 2024 – Present

• Provide expert advice and support to professional customers, ensuring their project needs are met efficiently.

• Build strong customer relationships to drive repeat business and customer loyalty.

• Collaborate with internal departments to ensure timely and accurate order fulfillment.

AZ Wisco

Office Manager

June 2024 – Present

• Manage daily office operations, including scheduling, correspondence, and administrative tasks.

• Coordinate with various departments to streamline processes and improve overall efficiency.

• Support management in decision-making through detailed reporting and analysis.

Kundinger Fluid Power

Customer Service Representative & Inside Sales

July 2023 – April 2024

• Delivered exceptional customer service and handled inside sales, managing client accounts and orders.

• Assisted customers in selecting the right fluid power solutions for their needs, ensuring satisfaction.

• Collaborated with the sales team to achieve company sales targets and goals.

Reedsville First Responders

Emergency Medical Responder

December 2018 – June 2024

• Provided immediate medical assistance during emergencies, ensuring patient care and safety.

• Responded to a wide range of medical emergencies, utilizing expertise in emergency medical response.

• Maintained up-to-date knowledge of medical protocols and procedures, contributing to the team’s effectiveness.

Skills

• Sales & Customer Service

• Office Management

• Emergency Medical Response

• Team Collaboration

• Process Improvement

• Order Fulfillment

• Relationship Building

• Communication

• Problem Solving

Education

Emergency Medical Responder Certificate

Fox Valley Technical College, Appleton

December 2017

Certifications

• Emergency Medical Responder (Fox Valley Technical College, 2018)

• CPR/AED Certified

Personal Interests

• Hockey enthusiast and active community sports participant.

• Dog lover and advocate for pet welfare.

• Enjoys spending quality time with family and engaging in outdoor activities.

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