JAIMESE RICHBURG
Huntsville, AL ***** ****************@*****.*** 938-***-****
• Accomplished and energetic with a solid history. A leader with strong organizational and prioritization abilities. Responsible, Passionate and motivated, with a drive for excellence. Goal-oriented and dedicated to high levels of customer satisfaction. Willing to relocate to: Ohio City, OH - Detroit, MI - Birmingham, AL Authorized to work in the US for any employer
WORK EXPERIENCE
Account Manager
• Allied Universal Security - Huntsville, Alabama December 2018 to January 2024
• Create or implement security standards, policies, and procedures.
• Identify, investigate, or resolve security breaches.
• Respond to medical emergencies, bomb threats, fire alarms, or intrusion alarms, following emergency response procedures.
• Monitor and ensure a sound, ethical environment.
• Develop, conduct, support, or assist in governmental reviews, internal corporate evaluations, or assessments of the overall effectiveness of facility and personnel security processes.
• Communicate security status, updates, and actual or potential problems, using established protocols.
• Write or review security-related documents, such as incident reports, proposals, and tactical or strategic initiatives. Monitor security policies, programs or procedures to ensure compliance with internal security policies, licensing requirements, or applicable government security requirements, policies, and directives.
• Conduct physical examinations of property to ensure compliance with security policies and regulations. Coordinate security operations or activities with public law enforcement, fire and other agencies.
• Complete weekly payroll
• Update employee schedules weekly
• Complete invoice adjustments
Janitorial Supervisor
• Newbold Services - Huntsville, AL February 2017 to December 2018
• Direct activities for stopping the spread of infections in facilities such as hospitals.
• Plan and prepare employee work schedules.
• Inspect work performed to ensure that it meets specifications and established standards.
• Perform or assist with cleaning duties as necessary.
• Investigate complaints about service and equipment, and take corrective action.
• Check and maintain equipment to ensure that it is in working order.
• Instruct staff in work policies and procedures, and the use of maintenance of equipment.
• Inventory stock to ensure that supplies and equipment are available in adequate amounts. Select and order or purchase new equipment, supplies, or furnishings.
• Prepare reports on activity, personnel, and information such as occupancy, hours worked, facility usage, work performed, and departmental expenses.
• Recommend changes that could improve service and increase operational efficiency.
• Issue supplies and equipment to workers.
• Screen job applicants, and hire new employees.
• Recommend or arrange for additional services, such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Evaluate employee performance and recommend personnel actions such as promotions, transfers, and dismissals.
Receptionist/Janitorial Supervisor
• Woody Anderson Ford - Huntsville, AL March 2016 to February 2017
• Use computers for various applications, such as database management or word processing.
• Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
• Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. Schedule and confirm appointments for clients, customers, or supervisors.
• Order and dispense supplies.
• Prepare conference or event materials, such as flyers or invitations. Train and assist staff with computer usage.
General Manager
• Little Caesars - Huntsville, AL
December 2010 to January 2017
• Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
• Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity.
• Appoint department heads or managers and assign or delegate responsibilities to them.
• Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
• Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
• Greet guests, escort them to their seats, and present them with menus and wine lists.
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
• Count money and make bank deposits.
• Investigate and resolve complaints regarding food quality, service, or accommodations.
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity. Maintain food and equipment inventories, and keep inventory records.
• Schedule staff hours and assign duties.
• Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
• Order and purchase equipment and supplies.
• Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
• Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
EDUCATION
High school or equivalent in Computer Programming
• J.F. Drake State Technical College - Normal, AL August 1998 to May 1999
SKILLS
• Public Safety and Security
• Customer and Personal Service
• Administration and Management
• Critical Thinking
• Reading Comprehension
• Organizational Skills
• Stocking
• Word
• Security
• Customer Service