Medical Receptionist Customer Service
Resume:
Manuela Ruiz
Fort Mohave, AZ *****
*****************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Medical Receptionist
Mohave Family Healthcare-Fort Mohave, AZ
March 2023 to August 2023
Medical receptionist
1. Maintain confidentiality and neat and organized work area 2. Schedule appointments; call patients a day prior to appointment for reminders 3. Answer all phone calls
4. Verified all insurances
5. Collected co-pays and payments
6. Patient registration.
7. ECW knowledge
8. Faxing, coping, scanning knowledge
Admitting Clerk
Colorado River Medical Center-Needles, CA
October 2017 to July 2021
• Patients registration
• Outpatient, ER and inpatient check in and out
• Verified insurances
• Knowledge of HMO and PPO insurance plans
• Maintained patient scheduling and contacting patients to remind of appointments
• Maintained confidentiality of all patients
• handled co-pays and payments due
• Multitasking skills
• 3 and a half years experience in medical clerk/front office area
• Customer service excellent with providing information directing calls to the correct department
• Inventory order
Education
GED
River Valley High School - Mohave Valley, AZ
August 2005 to March 2009
Skills
• Medical Records
• Medical Office Experience
• Medical Scheduling
• Insurance Verification
• Patient Care
• Medical Billing
• Medical receptionist
• Medical Terminology
• Transcription (3 years)
• Inventory control
• Sales
• Cashiering
• Inventory control
• Sales
• English
• Cashiering
• HIPAA
• Phone etiquette
• ICD-10
• Multi-line phone systems
• Clerical experience
• Customer service
• Retail management
• Microsoft Office
• Sales management
• Computer skills
• Data Entry
• Experience Administering Injections
• Triage
• Hospital Experience
• Office Management
• EMR Systems
• Driving
• Medical Coding
• Laboratory Experience
• excellent driving record (10+ years)
• Organized filing system for jobs, contractors, biding, accounts payable and accounts receivable also
(2 years)
• 2 years front office for construction company, communicating (2 years)
• EHR systems
• Communication skills (10+ years)
• Customer service
• Sales
• Cash handling
• Typing
• Windows
• Medical terminology
• HIPAA
• Medical records
• Driving
• EMR systems
• Cash register
• Heavy lifting
• POS
• Hospital experience
• Clerical experience
• Medical office experience
• Medical scheduling
• Medical receptionist
• Organizational skills
• Administrative experience
• Medical administrative support
• Eaglesoft
• Virtualization
• eClinicalWorks
Certifications and Licenses
IHS Food Handlers Certification
September 2022 to September 2024
• online food handler training certificate
CPR Certification
March 2024 to Present
Cypherworx
Adult and child cpr
Basic First Aide
March 2024 to Present
Contact this candidate