Network Engineer Class A
Resume:
Andre Murdock
*******@*****.***
Hanover, MD 21076
Summary
To obtain a career in the trucking industry
Work Experience
Network Engineer
Comcast - Baltimore, MD
August 2006 to Present
Responsible for performing routine troubleshooting calls, surveys, locates, outage repair, on-call duty, shift work, track/repair CLI, power supply maintenance and construction maintenance in accordance with Comcast procedures and practices. Will be called upon to troubleshoot and resolve service failures related to any Comcast products, to include but not be limited to Video (analog and digital,) Comcast Digital Voice (CDV,) and Comcast High Speed Data (CHSI) (including Home Networking and Home Plug.) Job Description
Perform routine troubleshooting calls: troubleshoot the plant through the distribution cable to the node in order to restore customer video, CHSI, or CDV as required. Climb poles, ladders and operate aerial lifts 18 to 20 feet above ground, as determined by the system's requirement. Perform work near power lines and electricity. Survey the plant in order to ensure service availability to potential customers. Perform underground location of existing plant using system prints and cable locating equipment in order to prevent cable damage and service interruption. Read general system layouts from blueprints. Respond to and repair service interruptions during regular business hours, shift work or when "On-call" as required. Normal work shift may include evenings and/or weekends; may include 10 hour days for 4 days a week. Available to work overtime including weekends, evenings and holidays.
Performs CLI ride-out and track and repair leakage, as necessary. Works and travel in inclement weather. Performs construction maintenance duties such as: splices aerial/underground coaxial cable and equipment to restore cable plant to system specification; splices and activates new coaxial plant as required; repairs and/or replace damaged aerial/underground plant; and inspects, repairs and/or replaces power supplies as necessary. Must have the ability to use basic cable installation tools and hand tools. Have the ability to comply with safety procedures and requirements. Lift and carry loads of 70 lbs. or more. During normal day-to-day activities: clean, maintain and stock vehicle and equipment in order to be prepared for daily responsibilities; complete associated paperwork with each job in a timely manner; properly operate and maintain tools and equipment; report need for vehicle repair or service when required and/or prescribed; and report any accidents, losses, injuries or property damage to supervisor
Education
High school diploma
Frederick Douglass High School - Baltimore, MD
August 1988 to June 1992
United CDL Driving School
Frederick, MD 21702
June 2023 to November 2023
Skills
Cabling, Communication
Certifications and Licenses
CDL A with Tanker, Hazmat, Double/Triple Endorsements, TWIC Card
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