Data Entry Customer Service

Experience

University of Michigan Health- Sparrow Lansing, MI

CPhT II 08/2016 - Present

Customer Service

Billing

Organized, Processed, Filled medications and set up deliveries for medications going to Sub-Accute rehabs. Worked closely with Doctors, Case Managers, Pharmacists, and Nurses to solve issues with prescriptions and organize delivery and discussed payment options to patients. Delivered medications to patients bedside.

Clear and concise verbal and written communication with patients, case managers, nurses, pharmacist and doctors. Taking medication orders from Doctors and other pharmacies Fill Paramedic boxes

Customer Service

Fill Pyxis Machines

EPIC trained

SRS trained

Fill medications and ensure quick and accurate deliveries to patient bins and or nursing staff. Sterile and Non- Sterile Compounding a repackaging medications Triage phone calls

Critical Thinking

Shelf Maintenance

Data Entry

Finding and Processing correct insurance

Working with Microsoft office

Prepared for State and Joint Commission inspections Kroger Saint Johns, MI

Lead Pharmacy Technician 08/2006 - 10/2022

Training all new pharmacy technicians and interns

Paper Billing for medicaid and medicare DME claims Processing and understanding Insurance claims

Communicating effectively and clearly with customers, doctors, nurses, insurance personal, and other pharmacy staff EPRN

Data Entry

Microsoft Excel

Inventory Management

Prepared and organized for Insurance Audits

Ensure accuracy with Data Entry, Billing, dispensing, and pick up Problem solving

Scheduling

Shelf Maintenance

Maintained a clean and organized environment

Quickly resolving math problems

Ensuring patient safety

Skills

Customer service, HIPAA, Data Entry, Sterile and Non-Sterile compounding, Leadership Experience, Training & Development Education

Fowler Highschool Fowler, MI

Highschool Diploma 05/2006

Pharmacy Star Performer Award 2014 (Kroger)

Amber Becker

517-***-**** ***************@*****.*** Grand Ledge,MI Certificates

Nationally Certified Pharmacy Technician #30001522, Full Michigan Pharmacy Technician License #530-***-****

Contact this candidate