Service
English Spanish
Jeremy W Bullard
My experience is mostly customer service, approximately 25 years, related including 6 years of customer service management as well as bilingual English/Spanish skills.
Contact Info
127 Heather Lane, Fort Worth,
TX 76140
************@*****.***
Skills
Management/Supervisor
Troubleshoot
Purchase Orders
Customer Care
Medical Appointments
Inventory Control
Retail Sales
Scheduling Appointments
Outbound Cals
Payroll
Administrative Tasks
Word Processing
Languages
Employment History
Census Field Supervisor May 2020 – August 2020
U.S. Census Bureau Washington D.C.
• Completed remote online training with company-issued iPad and iPhone, learning supervisor responsibilities over enumerators
• Worked remotely in Tarrant County, Texas for enumerator onboarding, successfully onboarding 20+enumerators
• Issued and trained team of enumerators on usage of company iPhones Retail Brand Ambassador April 2018 – June 2019
ThirdChannel Boston, MA
• Worked remotely in Dallas/Fort Worth, Texas
• Provided product knowledge to retail locations
• Interacted with consumers to promote the brand
• Provided customer sales support to retail locations
• Ensured that all product is optimally merchandised Social Security Administration Dallas, TX
• Created, updated, and edited Social Security Disability applicant information
• Entered, updated weekly schedule and verified employee payroll time and attendance
• Processed and reviewed mail for updated information of claimants
• Updated, processed Social Security Disability invoices for payment(s)
• Verified, edited, created vendor information
• Answered telephones providing various support and screening for Adjudicators Aircraft Assembler B February 2003 – February 2006 Lockheed Martin Fort Worth, TX
• SealedF-16 forward, aft, wing, and center fuselages to allow fuel flow following engineering blueprints
• Harnesses and electrical components of F-16 engine bay and 07electrical bay
• Presented and prepared inspection for tasks and assignments to Quality Control for approval when beginning or concluding assignments
• Verified completion of assignments in engineering blueprint computer systems step by step procedures closing out engineering blueprint programs to track task completion
• Wired per engineering blueprints
• Worked with engineering contractors for updated tasks verifying correct edits and completion
Patient Representative Team Leader July 1997 - November 2000 John Peter Smith Health Network Fort Worth, TX
• Helped open and establish new protocol for new Viola M. Pitts Como Community Health Center
• Supervised, trained, and assisted registration staff
• Handled patient insurance co-payments, going over coverage and verified insurance
• Collected all staff patient co-payments and prepared money for deposit to JPS accounts
• Ordered and maintained office supplies and equipment
• Registered and made patient appointments
• Assisted with verification of referrals filing and organizing patient medical records into charts
• Assisted with verification of referrals filing and organizing patient medical records into charts
• Answered phones
adaptable, diverse, and experienced applicant
J Bullard
resume pg 2
Assistant Manager November 1995 - April 2006
Champs Sports Fort Worth, TX
• Administered store procedures and policies
• Worked part time and full time periodically
• Hired and terminated employees
• Supervised and trained staff
• Opened and closed store
• Managed monetary transactions
• Deposited monetary sales into store bank accounts
• Setup store displays
• Stocked and tracked store inventory
• Ordered and shipped store supplies
Education
Associate of Arts September 2008 – December 2010
General Studies Tarrant County College
2010 graduate, including Tarrant County College Dean’s List 2012 Fall mini-mester Cisco Networking class
February 2003
August 2013
Certification
Aerospace/Aircraft Assembly Maintenance
Texas Workforce Commission
Peer Mentor Certification
Christopher & Dana Reeve Foundation