Delivery Associate Customer Service

E D U C ATION

High school diploma

Odenton Christian School Odenton,

MD

Asyia Everett

S U M M A RY

Reliable and hardworking Delivery Associate with 2+ years of experience in the delivery industry. Skilled at navigating routes, loading and unloading goods, and customer service. Possesses excellent communication and interpersonal skills. Professional Delivery Associate with 2+ years of experience in the delivery industry. Possesses excellent problem-solving skills and a valid driver's license. Highly organized and able to manage multiple tasks simultaneously.

W O R K E X P E R I E N C E

Apr 2024 - Dec 2024 Store Associate

Tobacco Station

Unloaded and organized merchandise upon delivery.

Assisted with product demonstrations and presentations. Restocked shelves and maintained neatness of store. Developed positive customer relationships through friendly greetings and excellent service.

Processed payments using cash registers and other point-of- sale systems.

Nov 2023 - Mar 2024 Delivery Associate

Amazon

Sorted all receiving packages to be delivered to trucks Managed inventory of delivery supplies.

Maintained a positive attitude and friendly demeanor with customers.

Ensured accurate package tracking and delivery record- keeping.

Jan 2023 - Jun 2023 Server

Olive Garden

Managed wine service, table service, bar duties, stock control, venue cleaning, and all other day-to-day running duties. Mixed standard and specialized drink orders using liquor, bitters, sugars, and fruits.

Strategically timed check-ins with customers to take orders and confirm meal satisfaction after delivery, taking action to correct any problems.

Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness. Jun 2022 - Oct 2022 Host/Cashier

Buffalo Wild Wings

Maintained knowledge regarding payment in the form of cash, checks, credit, vouchers/traveler’s checks, or automatic debit. Maintained awareness of surroundings and secured cash to prevent potential losses

Provided exceptional customer service with efficient, prompt transactions.

C O N TACT

+1-443-***-****

***********@*****.***

Severn, MD, 21144

Feb 2021 - Oct 2021 In-shop

Jimmy Johns

Followed established safety procedures to prevent injury or contamination.

Managed customer relations including addressing complaints and resolving conflicts.

Wiped down tables and chairs after each use.

Kept up-to-date with changing menu items and specials. Maintained a friendly and professional demeanor at all times. Food preparation, cleaning, restocking, drive thru and registers.

P R O F E S S I O N A L S K I L L S

Cleaning

Cash handling

Hospitality

Cash register

Food handling

Phone etiquette

Restaurant experience

Supervising experience

Computer literacy

Computer skills

Sales

POS

Serving

Organizational skills

Bussing

Cooking

Food Safety

Warehouse management

system

Contact this candidate