Lilly M. Lopez
Taylor, TX 76574
***********@*****.***
Qualifications
Substantial experience of performing residential cleaning and housekeeping tasks while running my own cleaning company. I also have experience in customer service, monetary handling and cashiering while obtaining knowledge of data entry, QuickBooks, Microsoft Office and peripherals.
Experience
2015 - PRESENT
Mae’s Cleaning Service - Owner/Operator
● Residential and Commercial Properties detailed cleaning
● Extensive knowledge of floor, equipment, and surface cleaning methods and procedures
● Operational knowledge of a variety of cleaning chemicals and equipments
● Familiarity with safety measures, cleanliness standards, and customer service
● Ability to read and understand cleaning product labels and written instructions
● Ability to handle and resolve all service related issues of customers, efficiently January 2015-January 2015
Temple College Bookstore, Taylor, TX - Sales Assistant
● Assisting students with finding books and supplies they needed for classes.
● Cashier
● Created display arrangements on sales floor
June 2014 - October 2014
HDI Plastic, Taylor, TX- Janitor
● Duties including janitorial services for offices, break rooms, restrooms, warehouse and surrounding grounds
● Executed all cleaning tasks according to established cleanliness standards.
● Light maintenance
2
June 2011 - June 2012
Brookshire Bros., Cameron, TX- Deli Chef
● Prepared and cooked for deli hotplate
● Assisted customers being attentive with their request
● Cashier, stocking and general cleaning
July 2010 - Nov 2010
Stream International Inc., Jacksonville, TX - Customer Service
● Managed hotline for Red Box Video supplies by assisting customers with technical issues and refunds.
● Created reports per customers request for monetary returns January 1998 - August 2008
Texas Department of Criminal Justice- Coffield Unit, Tennessee Colony, TX - Correctional Officer
● Enforce prison or jail rules and supervise and record information of all inmate activities.
● transporting and escorting inmates, searching for contraband, and inspecting prison facilities to ensure safety and security standards.
● Created daily reports of headcounts, inmate conduct, facility inspections, and any involving incidents including major/minor infractions. Education
Christian Women’s Job Corps. Tyler, TX - 12-week Employment Readiness Program, Graduated, 2009
Texas State Technical College, Waco, TX- obtain credits towards Assist Degree, 1995-1997 LaPoynor ISD, LaRue, TX - HS Diploma, 1995
Volunteer Services
Shepherd's Heart Food Pantry, Taylor, TX
Cinderella Closet, Taylor, TX