Customer Service Data Entry

MANSI RAWAL

© Delhi, India ******

982*******

© *************@*****.***

SUMMARY Careful Computer Operator trusted to accept, process and safeguard

internal and customer data. Responsible monitor of on-site and network

processing performance. Dedicated to securing every kilobyte of provided

data.

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SKILLS + System monitoring + Data entry

+ Backup and recovery + Job scheduling

* New user accounts * Customer service

+ Multitasking and organization

EXPERIENCE COMPUTER OPERATOR, 05/2024 - 12/2024

Bussiness Empire, Delhi, India

+ Analyzed operating system or application log files regularly to verify proper system performance.

+ Trained staff on new technologies and software applications.

+ Monitored data inputs to manage and maintain accuracy.

+ Managed email accounts by creating aliases, forwarding emails or resetting passwords.

STORE MANAGER, 03/2024 - 04/2024

Jio Mart, Delhi, India

+ Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

+ Trained and mentored associates to teach daily tasks and procedures.

+ Monitored progress by establishing plans, budgets and measuring results.

* Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.

SALESPERSON, 12/2023 - 02/2024

AB Super Mart, Delhi, India

Assisted customers in selecting appropriate products or services for their needs.

Analyzed customer feedback to identify areas of improvement in product offerings.

Placed orders and answered customer questions in-person, through email, and over phone to maximize

customer service.

Listened to customer needs to identify and recommend best products and services.

Developed key customer relationships to increase sales.

Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.

Operated register, handled cash and processed credit card transactions.

EDUCATION AND Takshila Public School, Durga Puri, 06/2023

TRAINING High School Diploma

LANGUAGES English: A2

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Elementary

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