JANEEN GRAY
Las Vegas, NV *****
*********@*****.***
Professional Summary
Medical Assistant Graduate with Caregiving Experience/ Front Desk Administration A dedicated and compassionate Medical Assistant graduate with a background in providing caregiving services to individuals in need. Demonstrates strong technical skills and a proven ability to deliver essential care and support. Experienced in home management, care planning, and assisting with personal care, food preparation, and general healthcare. Skilled in risk assessment, maintaining safety protocols, and evaluating environments for optimal safety.
Graduate of IntelliTec College, Medical Assistant Certificate Program (2/18/21). Currently seeking full-time opportunities in Receptionist or Medical Assistant roles.
• OSHA, HIPAA and Blood Borne Pathogen certified
• Subcutaneous, intramuscular and intradermal injections training
• Phlebotomy training
• Multi-tasking
• Communication skills
• Vitals, Medical History
• Computer Skills
• Managing Safety Gear
• BLS/CPR
Work Experience
Front Desk Receptionist
Nevada Cardiology Associates-Las Vegas, NV
Present
• Greet and check in patients
• Collect co-pays and process payments/Verify patient insurance coverage
• Manage incoming calls throughout the day
• Perform daily administrative tasks, including scheduling, rescheduling, and canceling appointments
• Submit and track referrals
• Obtain and process medical records
HouseKeeper
Flamingo Hotel and Casino-Las Vegas, NV
June 2022 to December 2023
• Efficiently cleaned and maintained 11 check-out rooms per day, ensuring a high standard of cleanliness and organization.
• Replaced linens and restocked essential amenities, including towels, soap, and tissue.
• Delivered exceptional customer service by promptly addressing guest needs, including providing directions and additional supplies as requested.
Medical Assistant/ Front End Receptionist
Doctors Center Family/Urgent Care-Las Vegas, NV
November 2021 to October 2022
• Greet and check in patients, ensuring a smooth and efficient intake process.
• Utilize problem-solving skills to deliver exceptional customer service and address patient inquiries.
• Scan and upload important documents into the Electronic Health Record (EHR) system.
• Schedule patient appointments, manage fax communications, and process referrals as needed. Medical Assistant/ Front End Assistant
Summit Medical Clinic-Colorado Springs, CO
February 2021 to October 2021
• Triaged patients by taking vital signs and effectively communicating results to the physician.
• Assisted physicians during patient examinations, ensuring smooth and efficient procedures.
• Prepared and administered medications as prescribed by the physician.
• Performed Electrocardiograms (ECGs), basic laboratory tests, and collected laboratory specimens.
• Accurately updated patient medical records using the ProSuite electronic health record (EHR) system. Caregiver
Amada Senior Care-Colorado Springs, CO
March 2019 to January 2021
• Provided direct assistance to patients with activities of daily living (ADLs), ensuring their comfort and well-being.
• Prepared nutritious meals and snacks tailored to individual dietary needs.
• Assisted with patient mobility, including transferring clients in and out of wheelchairs, chairs, and beds. Medical Assistant Program Graduate.
Courses: MA Front Office; MA
Clinical Aspects;
Cardiovascular-Respiratory-Endocrine-Lymphatic-Immune; Digestive-Pharmacology-Pathology; Musculoskeletal-Integumentary-Sensory-Psychology;
Urinary-Reproductive-Pediatric-Development-Geriatric Care; Externship with QwikCare Urgent Car MD. Externship of 6 weeks included experience in time management; scheduling patients; cleanliness & organization; blood draws, tests
Front Desk Receptionist
Nevada Cardiology Associates
Education
MA in Front Office
IntelliTec College - Colorado Springs, CO
January 2021 to February 2021
Skills
• BLS/CPR
• Managing Safety Gear
• Vitals, Medical History
• Customer service
• Typing
• Front desk
• Computer skills
• Medical office experience
• English
Certifications and Licenses
BLS Certification