Technical Support Project Manager
Resume:
Curriculum vitae
Luis Eduardo Liscano Figuera (SAP BASIS/SOLMAN)
Personal information
Surnames and names
Luis Eduardo Figuera Liscano
nationality
Venezuelan
Languages
Phone
Skype
Address:
Spanish, advanced English
********@*****.***
liscanol
954 CEDAR CREST COURT
LILBURN GA 30047
University degree
Computer Technical Colleges 1985 IUNP
Caracas Venezuela
SAP Certificates: SAP NetWeaver'04 - Tech
SAP Solution Manager 7.1
SAP Support Consultant
Personal approach:
VISION
Being the Best, overcoming challenges and achieving great goals.
MISSION
I want to make my significant contribution in the Area of Big Business and Promote with my Ideas, the Solutions or Technical and Business Innovations that are coming, trying to achieve great Goals, always contributing and improving more.
SAP Technical Specialties
On-Site / Rise (SAP Private Cloud) / Microsoft Azure / Migrations
SAP Applications: Installations, Updates and/or Transformations: SAP, S/4, SOLMAN
Databases: HANA, Oracle, SQL Server, Sybase / Installations / Updates
Operating Systems: Windows, Linux, Unix, AS/400 / Installations / Updates
Technical Support: Very good SAP problem solving skills. And support for users and Consultants.
Soft Specialties
Management: Guiding Leader with good technical approach
Teamwork: Facilitator and coordinator of teamwork
SAP Platform Designer with the best Solutions / Architecture.
High Mastery of the following SAP Sub-Modules
ERP, S/4, Fiori, ADS, EDI/ALE, JAVA, Security, Archiving, SOLMAN, ITSM, ChaRM, DVM, System Monitoring, Document Manager, Best Practices, Test Manager, Project Manager, Custom Code. High Availability, DR (Disaster Recovery).
REFERENCE:
Jose Luis Alamo Heartbit Colombia
Tlf 315-***-****
Pedro Bautista Director MPS Works With METOR
Tlf. +1-786-***-****
PROFESSIONAL RECORD:
SAP Netweaver Consultant MCS
2020 - Actually
Netweaver Consultant and Technologist Specialist SAP SOLMAN
Country: Venezuela
Companies: PDVSA, PEQUIVEN, PARMALAT
Industry: OIL / petrochemical / MILL / other
Description of Projects: I have been responsible for Multiple projects and assignments, from Installation, Migration Support and Upgrades of different customers, ranging from initial consultation Presale, through Sizing, Installation, and Implementation Support Projects to since Production and post-production support. ERP S/4 Hana Rise Azure
Specific projects:
Current Project Implementation: Migration Platform from Sybase/Windows and LINUX With Many SAP Upgrades from EHP8 to S/4 Hana Productive.
.
SAP Netweaver BD/
2023 - 2024
Netweaver Consultant and Technologist Specialist SAP SOLMAN
Country: Costa Rica
Companies: BD/Consultores
Industry: Bank
Description of Projects: worked with multiple clients activating and converting SAP standard transactions in Fiori applications into Fiori type applications. I have worked extensively with searching and converting Fiori Standard Business Roles into Adjusted Roles according to the Functional Consultants Requirements.
SAP Consultan SOLMAN
2018 - 2020
Consultant Netweaver and SAP Specialist SOLMAN
Country: Guatemala
Industry: Miscellaneous (Consultant Ernest & Young, EY), Local and Remote.
Description of Project: Installation SOLMAN 7.2. Functionally specialist working with Change Manager, developing and implementing ITIL principles. Technically: Update to the latest SP SP05, Settings, deploy and Start Production, Modules SYSMON, Charm and ITSM delivering Polls for different Business Units and Central American countries, with Creating incidents from post entry, and FIORI interface, then sent emails to go through different outputs status and sent Polls close etc. Charm Activating Change Requests with different authorization schemes (with Sending Mail) and change scenarios, Normal, Urgent and Pre-determined, automatically generating and Managing Transport Orders. In Sysmon Occasions Ewas.
The Machetazo (Panama)
2016
SAP Consultant Specialist SOLMAN
Country: Panama
Industry: Retail
Project Description: Training, Settings and Commissioning ITSM and CHARM, System Monitoring, DVM, Etc.
SAP Netweaver Platform Update PO SP05
Enabling and Using Data Reports Volume Manager 7.2 Solman
Comfenalco Colombia, Cartagena
2016
DNP Nicaragua
2016
SAP HANA support in commissioning process Productive SAP ERP, CRM, IP Education Portal with new Deploy included SOLMAN. ITSM settings. SAP Netweaver. Perform review SAP Netweaver Portal Platform Education
SAP Consultant Specialist SOLMAN
Country: Nicaragua
Oil industry
Project Description: Training, Settings and Commissioning ITSM and CHARM, Quality Gate, Activating Business Rules brfplus and ITSM connection and synchronization with CHARM, sending e PRs, Etc.
MMDMCS
February 2015 - Present
SAP architect
SAP NetWeaver Consultant, Specialist SOLMAN
Country: Venezuela
Industry: Technology
Functional Project Description: Coordinate and implement decisions SAP Platform, to achieve SAP Certification as Partner Var.
Technical description of the project: Recertification VarPartnet SAP ITSM Service Desk ZMIV with Solman. Load Debugging Data Documentation EWAS, Certificacion BIBO, Querys Solman in BO etc.
Windows platform
Grupo ASSA
September 2015 - Jan 2016
SAP NetWeaver Consultant, Specialist SOLMAN
Country Colombia
Automotive industry
Project Description: Implementation ITSM Service Desk with Solman. Load Debugging Data Documentation WPM, Etc.
Unix platform, Sybase
IBM Colombia: Grupo Aval
Feb. 2015 - August 2015
Consultant, SAP Solution Implementer Manager (ITSM, ChaRM, BPCA Monitoring System)
Country Colombia
Industry: Banking Group.
Project Description: Implementation of the modules Service Desk (ITSM), ChaRM, BPCA (Impact Analysis, Test Manager), System Monitoring) Connection HP Service Desk Manager with SAP Solution via Web Service Connector SMSSMEX with HP.
Accenture Argentina
September 2014 - September 2014
Consultant SAP NetWeaver
Country: Puerto Rico
Industry: ISU
Project Description: Homogeneous Copy new HP Servers
MCS SAP Partner
August 2013 to Jan. 2015
SAP Architect in defining new SAP Solutions
Consultant SAP NetWeaver
Country: Venezuela
Industry: VAR Partner
Project Description: Project Leader for the SAP certification process VAR Partner to MCS,
In addition to Mr. coordinator and executor of Continuous support more than 20 clients and some new implementations of a couple of new customers. Windows platforms, AS400, Unix, Linux
ITSM Solution Manager 7.1, CharRM, Technical Monitoring etc.
Upgrade ERP ECC 5.0 to 6 + EHP7, Heterogeneous DB2 Migration to Oracle ASM, Banking Client, SMB
Courses: Hana HA200 Installation & Operations SPS07
ATENTO Venezuela
April 2013 to August
Consultant SAP NetWeaver
Country: Venezuela
Industry: Call Center
Project Description: Upgrade ECC 6.0 EHP6
Windows 2008 Server Oracle 11
Farma Venezuela
November 2012 to May 2013
Consultant SAP NetWeaver
Country: Venezuela
Pharmaceutical industry
Project Description: Upgrade Portal 7.31 Single Sign On (SSO)
Upgrade Portal 7.31 SAP Netweaver BI and adjust 7.31 MSSql Windows 2008 Server SSO, EHP5 ERP Application (Current). Contact: Fernando Moncada (********.*******@*****.***.**)
Mitsubishi
December 2012 to April 2013
Consultant SAP NetWeaver
Country: Venezuela
Automotive industry
Project Description: ESS, MSS Portal Upgrade ERP 7.31 EPH6
7.31 Upgrade Portal and SAP Netweaver ECC 7.31 ERP EHP6 Windows 2008 Oracle 11. Contact: Rosangela Payares (********@***.***.**)
Colombina
October 2012 to November 2012
Consultant SAP NetWeaver
Country: Colombia - Remote
Industry: Dulcería
Project Description: Upgrade Oracle ERP ECC 7.31 EPH6
AIX 6 Oracle 11. Contact John Carlos Jaramillo
CNT Quito
May 2012 to November 2012
Consultant SAP NetWeaver Phase II
Ecuador country
Industry: Telecommunications
Project Description: Sizing, SAP CRM Implementation EHP2
Disclaimer: Installation and Startup Project and commissioning Productive SAP EHP2 SP4, Sizing, Installation, trainning Status Report Project ORACLE, AIX. Quito, Ecuador. Contact: Luis Guerrero (****.********@***.***.**)
CNT Quito
May 2011 to May 2012
Consultant SAP NetWeaver Phase I
Ecuador country
Industry: Telecommunications
Project Description: Implementation SAP CRM EHP1
Disclaimer: Installation and Startup Project and commissioning Productive SAP EHP2 SP4, Sizing, Installation, trainning Status Report Project ORACLE, AIX. Quito, Ecuador. Contact: Luis Guerrero
Comandato Guayaquil
January to May 2011
SAP ERP Retail Consultant
Ecuador country
Retail industry
Project Description: Implementation SAP ERP Retail
Responsibility Project Installation and Startup SAP Retail, ERP EHP4 SP8, Installation of Solution Manager EHP1 SPS23, Status Report Project ORACLE, AIX. Guayaquil, Ecuador. Contact: John Ascencio
MCS Consulting
April 2009 to January 2011
MCS: Facilities and copies of virtual machines and Reales (Windows), apply EHP4, overall support and installation to different customers middle sector (LupbVen, Indaeca, Alcadia Maturin, etc.) Upgrade EHP4 with IHPS, Solution Manager EHP1 SP22: Contact: Pablo Avariano
Metropolitana polyclinic SAP ERP installation PI (J2EE), Deploy NWDI, Copies of Instances, installation Heterogeneous HPUX, Linux Red Hat settings Solution Manager (Windows) 7.00 Preproductive and Support Settings. Stabilization, development and implementation of plan of continuous operations. Care and Troubleshooting, Reconfiguration Platform IP & ERP, and deploy copies of PI Archive Configuration Support Packages Cleaning XML messages, etc. Contact: Felipe Hernández
.
Avanza Consulting
March 2008 through March 2009
Lat Capital
Celeritech
Cable & Wireless (Panama) Copy Heterogeneous ECC / SRM System from the UK to Panama. SAP support Mexico in the project.
TELGUA - CLEAR (Guatemala) Project implementation of TDMS tool by running various types of homogeneous copies (master shell) and other complementary media such as intonation printing system with the start commercial production of SD component.
Salvadoran Social Security Institute (El Salvador): Revision, adjustment, training and Report Preparation entry into production. Go Live Check and input support productive environment AIX, Oracle, SAP ECC 5.0. BI & Solution Manager 7.
BC Consultulting
September 2006 to January 2008
Telefonica Movistar: Implementation and intonation LATAN ERP ECC, XI, BW, Solution Manager. SAP integrated in Telefónica operators in Latin America. Development Competence Center Basis for Latin America and support implementation projects in different Roll-Out on all operators in Latin America Telefonica, from Argentina, Uruguay, Colombia, Ecuador, Panama, Nicaragua, El Salvador, Guatemala to Mexico with more than 4000 users (Mobile Telephony Operators and / or fixed). Implementing SFTP & FTPS PI. EDI configuration ALE
SAP Basis Architect.
Different development Operational Guidelines, as well as developing centralized monitoring Solution Manager with Auto reactions Mail Send CCMS alarms.
Sept. 2005 to Sept. 2006
customer Metor: Version 46C Heterogeneous Migration Informix database to Oracle on Windows 2003.
VENCRAFT: Implementation of Solution Manager 3.2 EarlyWatch Report Generation. Ship Disaster Recovery tests.
Treasure bank: Project Implementation ERP ECC 5.0 Including XI 3.0 Adapter with JDBC Drivers etc. SUSE Linux PPC64 DB2.
Charity food: Migration heterogeneous Informix AIX DB2 Thru 64 to 64, Intonation SAP R / 3
Infogesa
Jan. 2005 to Sep. 2005
CANTV: RMCA Management Platform (Telecommunications Industry Solution IS-T, R / 3) Participation 46C Upgrade project to Enterprice in the quality environment.
Support different platforms, from the Standard R / 3 to CRM and Java components, support soluction Platform Manager. support TREX Java Components, IPC, Portales.
Soluziona Mexico
Jul. 2003 to Nov .. 2004
customer GIGANTE: Support and safety accessory to the module, performing mass updates, update users via Central Administration Users, Settings and Profiles tests as Special Security Module Consolidation
Customer FEMSA (Coca Cola): Patching, Kernel Upgrade Installation Components J2EE, synchronization STMS Environmental Quality CRM, Review of the platform and its components.
Customer Petroleos Mexicanos (PEMEX): pro-active technical support in optimizing server performance quality in version 4.7 Enterprise besides to check migration technically and finish perform some post-upgrade activities including installing a server dialogue and carrying out a series of final recommendations to the operationalization of the transport system via BAPI.
Retail SMB customers:
customer Scorpion, Abastecedora of Abarrotes Scorpion SA de CV Leader Basis in the Project Manager from initial installation of the Platform to commissioning Production and Post-Production support, including training to MM Documentation Archive
Customer Food and Spirits Pythian SA de CV.
Basis leader in the Project Manager from initial installation of the Platform to commissioning Production and Post-Production support, including training to documentation.
DUNOSUSA customer, supplier Baker SA de CV. Technology leader in the Installation Project SAP Retail, a customer in Merida, Mexico, developing the following activities Defining Technology Platform Sizing design landscape, Sizing of Bussines InteliGen Warehouse BIW, development of detailed Work Plan Facility Installation of different environments, several technological support such as Outlook Sap Office Connection, Installing BIW, WAS, ITS, IDES. Development and implementation of Security Scheme, Preproductive Support and productive.
Infogesa
Nov. 1999 to January. 2003
Metor client: Version 45B Project Development and Reorganization Standardization Profiles Facility Security Metor. Bar Code Printing, Forms Development, Support and development of continuous improvement. Review and adjustments of the Platform SAP R / 3 NT Informix Definition and Review Group Activity (Security Profiles) Copy Homogeneous Productive Environment the environment Quality System Upgrade Security at different levels through Transport Application Support Packages. Customer Infogesa: version Installation and Maintenance 45B IDES Testing Platform Solaris and review of the SAP R / 3 Customer Installation (Lab) Fertinitro: Version 46B
Basis Responsible for SAP Implementation Project in Fertinitro: Complete project from installation to commissioning production. Definition and profiling Security, definition and implementation of security controls by organizational structure, installation of different levels, definition and Implementacción Policy Endorsements, Configuration STMS Solution to problems using Notes, Application Hot-Packages, Reorganizations databases, Intonation parameter Memory, Kernel Migration, etc. Printing Bar code Reader Gun and programming.
Sep 1997 to Nov. 1999
GRAMOVEN - Cargill
Manager 20 Oracle Database on HP / UNIX platform company Cargill Venezuela.
Basis Specialist and Manager in Oracle Database Gramoven-Cargill, Caracas-Venezuela. Installation, Configuration and Administration of the SAP / R3 system in different instances of Gramoven Company. Participation as a Leader in Project Intonation and Stabilization SAP / R3 System Installation Gramoven. Driver Automation Project Processes with SAP Backup Tool IBM ADSM. Oracle Database Administrator SAP Data Platform Unix AIX RS / 6000 enterprise.
Course Summary
-. Sep.2103 SM100 Solution Manager 7.1
-. Sep.2103 SM200 Solution Manager 7.1
-. SAP Netweaver certified for Oracle
-. All courses at the Academy BASIS.
-. Workflow. BC601 & BC602 -. Oracle Administration. -. Oracle SQL and PL / SQL. -. Windows NT, Administration and Technical Core. -. SQL Server 6.5.
-. AIX Unix Administration.
From 1985 to 1997
Previous experiences to SAP: Analyst, Systems Designer, Technical Support, database administrator, etc., from the Central Bank of Venezuela to subsidiaries of Petroleos Venezuela, etc.
Update date
Sep 2024
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