Customer Service Representative

Objective

Ayush

Dobiwala

Address: ** ******* ********, ***** ****,

Toronto Ontario -M2K 1A6

Service-focused Customer Service

Representative dedicated to maximizing

satisfaction and retention with proactive

attention to individual customer needs.

Multitasks and manages time well to

consistently meet performance targets.

Ready to take new opportunities where I

can gain more knowledge.

Phone: +1-647-***-****

Email: adzu1w@r.postjobfree.com

Experience

Team Member

Baskin Robbins (India) April 2022 – May 2022

• Provided exceptional customer service to patrons, ensuring a positive and enjoyable ice cream purchasing experience.

• Operated cash register and processed transactions accurately, handling cash and credit card payments efficiently.

• Maintained a clean and organized work area, ensuring a sanitary and welcoming environment for customers.

Customer Service Representative

Concentrix (India) June 2022 - October 2022

• Handled customer inquiries and complaints via phone and email, providing professional and courteous assistance.

• Resolved issues efficiently, ensuring customer satisfaction and maintaining positive relationships.

• Demonstrated strong problem-solving skills, effectively addressing customer concerns.

Waterfront Award Event (July 15, 2023)

• Volunteered at the Waterfront Award Event, assisting with event setup, registration, and guest services.

• Engaged with attendees in a friendly manner, providing information about the event and answering inquiries.

• Helped coordinate activities and ensured the smooth flow of the event, contributing to its success.

Education

09/2023 - Present

Advanced Diploma in Computer

Programming

Seneca College (Toronto)

Availability

Part-Time,

Schedule(Monday,

Wednesday:-2:00

onwards and

weekends 12:00 to

8:00)

Skills

•

•

•

•

Excellent communication and

interpersonal skills

Strong customer service orientation

Ability to work in a fast-paced environment

Basic knowledge of computer coding

• Proficient in handling cash transactions and

operating a cash register

• Quick learner and adaptable to new

environments

Contact this candidate