Customer Service Representative
Resume:
SAMUEL YAW GORDON 024*******/050******* Email:adzldx@r.postjobfree.com
CAREER OBJECTIVES:
An experienced and result-oriented banker, with broad and diversified knowledge in Accounting and finance, marketing, customer care services and system engineering
(Networking).
Key Skills and Attributes
Solution focused
Good interpersonal and communication skills
Adaptable to change and goal driven
Self-motivated, result oriented, willing to learn new things
Ability to work under little supervision
Proficient in Microsoft suit (Ms. Word, PowerPoint, Excel) EDUCATIONAL QUALIFICATION
2-Year Bachelor of Commerce (0ption Finance), College of Distance Education University of Cape Coast-CODE (2018 to 2020), Modules: Public fiaice, Fiiaicial market aid Iistitutiois, Statistics for busiiess decisiois, Chaige maiagemeit, Fiiaicial Maiagemeit of Baiks, Etc.
3-Year Diploma in Commerce (Accounting),College of Distance Education University of Cape Coast-CODE (2012 - 2015), Modules: Productioi aid Operatiois maiagemeit, quaititative methods 1&2, law of coitract 1&2, iitermediate Accouitiig 1&2, Etc.
Professional Diploma in System and Networking Engineering, IPMC, (MCSE)- 2017 to 2018: Modules: Coifgure mobile computiig aid remote access settiigs for a Wiidows 8.1 clieit computer, Iistalliig aid Coifguriig Wiidows Server 2012, Admiiisteriig Wiidows Server 2012, Desigiiig aid Implemeitiig a Server Iifrastructure, implemeitiig ai Advaiced Server, Uiderstaid aid use esseitial tools for haidliig fles, directories, commaid-liie eiviroimeits, aid documeitatioi, Etc.
Professional Certificate in System Engineering, Intercom Production and Manufacturing Company - IPMC, (2017)
Modules: Hardware & Operatiig System Support, Networkiig Esseitials Plus, Liiux fuidameitals
.
Our Lady of Mercy Senior High School:(2008)
COURSES AND WORKSHOPS ATTENDED:
e-Banking Mobile Application (U-connect) - 2016
SAMUEL YAW GORDON 024*******/050******* Email:adzldx@r.postjobfree.com Refresher Training on e-Banking Mobile Application - 2017 I.T Security and Risk Awareness Seminar - 2018
WORK EXPERIENCE:
PRICE WATER HOUSE COOPERS GHANA-PwC (AUGUST 2019 TO DATE) POSITION: CONSULTANT-23 SAVINGS AND LOANS INSTITUTIONS IN RECEIVERSHIP Job Schedules Assigned
Validation of individuaal uuatooeࠑr’t foret
Daoa ࠑnory of oh ࠑvalidaoࠑd foret
Attࠑo uouano
Loan rࠑuovࠑry
Sࠑuuar ࠑoh ࠑattࠑot of oh ࠑuoepany or ࠑntioy
Rࠑaliz ࠑoh ࠑattࠑot of oh ࠑuoepany or ࠑntioy
Manag ࠑuoepany afairt oo pay dࠑbot
VOCATIONAL TRAINIG AND REHABILITATION INSTITUTE(VTRI-BIRIWA)- SEPTEMBER 2019 TO DATE.
POSITION: ASSISTANT INTERNAL AUDITOR (NATIONAL SERVICE PERSONNEL) Job tuhࠑdualࠑt Attignࠑd
Attito Auadioor in dࠑvࠑloping auadio plan, buadgࠑo and tieࠑlinࠑt for attignࠑd projࠑuo.
Provid ࠑattitoanu ࠑoo Auadioor oo uoeplࠑo ࠑannuaal auadiot wiohin prࠑtࠑo dࠑadlinࠑt.
Dࠑvࠑlop auadio tuop ࠑand auadio prograe for attignࠑd projࠑuo.
Provid ࠑuapdaoࠑt oo Auadioor abouao projࠑuo toaouat on rࠑgualar batit.
Dࠑvࠑlop auadio rࠑporot inuluading rࠑtualot, uonuluationt and rࠑuoeeࠑndationt.
Dࠑoࠑuo inoࠑrnal uonorol dࠑfuiࠑnuiࠑt and rࠑuoeeࠑnd nࠑuࠑttary uorrࠑutiv ࠑeࠑatuarࠑt.
Dࠑvࠑlop toandard eࠑohodologiࠑt oo uoepil ࠑand prࠑpar ࠑtoatittiual toaoࠑeࠑnot and fnanuial rࠑporot.
Entuar ࠑohao prࠑviouat yࠑart’ auadio rࠑuoeeࠑndationt ar ࠑieplࠑeࠑnoࠑd and ࠑrrort arࠑ rࠑtolvࠑd propࠑrly.
Ovࠑrt ࠑࠑwork tuhࠑdual,ࠑjob attigneࠑno, and dituiplinary prouࠑduarࠑt of auadio toaft.
Pࠑrfore auadio autivitiࠑt in auuordanu ࠑwioh uoepany poliuiࠑt and prouࠑduarࠑt.
Dࠑvࠑlop urࠑativ ࠑauadio oࠑuhniquaࠑt for opࠑrational ࠑfuiࠑnuy. SAMUEL YAW GORDON 024*******/050******* Email:adzldx@r.postjobfree.com
Addrࠑtt quaࠑriࠑt and uoeplainot on auadio rࠑlaoࠑd autivitiࠑt in tieࠑly eannࠑr. BLESSED COMPUTERS AND SECRETARIAT TRAINING CENTER (2018 TO 2019) PART-TIME
POSITION: HEAD OF IT
Job Schedules Assigned
• Configure mobile computing and remote access settings for a Windows 8.1 client computer
• Maintenance of computers
• Training students in system engineering
• Configure mobile computing and remote access settings for a Windows 8.1 client computer
• Maintenance of computers
• Training students in system engineering
Gomoa Community Bank Limited (2012 to May 2019)
Job Schedules Assigned
Marketing and Deposit Mobilization
Replace Tellers when needed
Customer Service Representative
Assisting back officer’s duties
Account Enquiries
Data Capturing
Opening of Account
West Union Money Transfer
Assisting The head of IT department when needed
Making and Termination of Fixed Deposit
Gomoa Rural Bank Limited (May 2010 to 2012)
Job Schedules Assigned
Posting of Ledgers and Journals
• Balancing of Ledgers
• Markࠑting and Dࠑpotio Mobilization
• Cuatooeࠑr Sࠑrviu ࠑRࠑprࠑtࠑnoativࠑ
SAMUEL YAW GORDON 024*******/050******* Email:adzldx@r.postjobfree.com
Opࠑning of Auuouano
Wࠑto Union Monࠑy Trantfࠑr
Attitting Th ࠑhࠑad of TT dࠑparoeࠑno whࠑn nࠑࠑdࠑd
Making and Termination of Fixed Deposit
With good work ethics and a proper sense of duty, I have been able to solidly impact on the performance of my department.
REFEREES:
23 SAVINGS AND LOANS INSTITUTIONS IN RECEIVERSHIP
MANAGER
MR. JOHN FIFI EWOOL
VOCATTONAL TRATNTG AND REHABTLTTATTON TNSTTTUTE(VTRT-BTRTWA) PRINCIPLE AUDITOR
JAMES OBOH TANNOR
HEAD OF IT DEPARTMENT
GOMOA COMMUNITY BANK LIMITED-APAM
MR. OBED ANANSE EYGIR
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