Data Entry Multi Line

AMANDA J HEILBRUNN

adzl8j@r.postjobfree.com 931-***-**** Flintville, TN 37335

Summary

Goal-driven Receptionist with extensive background managing busy reception areas and multi-line telephone systems. Security-conscious and astute in control of confidential documentation. Poised Receptionist with 10 years of experience in Administration office settings. Strong background in professional business writing, bookkeeping and schedule management. In-depth knowledge of office management systems, procedures and equipment such as printers and fax machines.

Skills

Memo preparation

Sales plan implementation

Microsoft

Excel spreadsheets

Data entry documentation

QuickBooks expert

Meeting logs management

Customer relations

Flexible

Multi-line phone systems

Appointment scheduling

Data entry

Phone call answering

Dedicated team player

Schedule management

Data organization

Experience

G Squared Fayetteville, TN

Administrative Assistant

05/2012 - 06/2015

Greeted visitors, assessed needs and directed to appropriate personnel.

Answered and directed incoming calls using multi-line telephone system.

Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.

Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.

Processed payments and updated accounts to reflect balance changes.

Maintained daily calendars, set appointments with clients and planned daily office events.

Sorted incoming mail and directed to correct personnel each day.

Maintained all financial records to verify timely clearance of all credit and debit activities.

Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.

Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.

Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.

Prepared, compiled and filed documents as well as reports presented to various parties.

Rendered information to callers and drafted office emails.

Scheduled and confirmed appointments.

Set travel arrangements and gathered documents for management and executive staff meetings and trips.

Buckeye Air Care Columbus, Ohio

Receptionist

03/2007 - 11/2010

Greeted visitors, assessed needs and directed to appropriate personnel.

Answered and directed incoming calls using multi-line telephone system.

Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.

Sorted incoming mail and directed to correct personnel each day.

Rendered information to callers and drafted office emails.

Managed more than 60 incoming calls per day.

Maintained daily calendars, set appointments with clients and planned daily office events.

Scheduled and confirmed appointments.

Processed payments and updated accounts to reflect balance changes.

Prepared, compiled and filed documents as well as reports presented to various parties.

Scheduled meetings with salespeople and clients, emailed customers and placed outbound calls as needed.

Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.

JJJ Seamless Gutters Columbus, OH

Receptionist

09/2005 - 02/2007

Answered and directed incoming calls using multi-line telephone system.

Assisted 20 visitors per weekly by directing to appropriate personnel and answering average of 12 calls and emails daily.

Sorted incoming mail and directed to correct personnel each day.

Entered data in Microsoft software to keep records of Bids for information.

Checked emails and reveiwed documents for proper formatting, grammar and spelling with Microsoft.

Rendered information to callers and drafted office emails.

Managed more than 12-15 incoming calls per day.

Maintained daily calendars, set appointments with clients and planned daily office events.

Scheduled and confirmed appointments.

Education and Training

Gateway Christian Homeschool Memphis, TN

High School Diploma

04/2007

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