Customer Service Project Management
Resume:
Kemmy Hachaba
Gaithersburg, MD *****
*********************@***********.***
I’m open minded, self motivated, eager to learn new things in general and a goal-getter. Authorized to work in the US for any employer
Work Experience
Caregiver
Home Health Care Private Duty - Washington, DC
January 2021 to June 2023
• Dressing, grooming, bathing,feeding, toileting, oral care, nail care, answering call lights, assisting patient in wheelchairs, transporting, repositioning patients, range of motion, cooking.
• Give medication and making notation of amount and time giving
• Report patient changes of con and moods
Hotel services
Carnival Cruise Line - Miami, FL
September 2009 to June 2020
As a Floor manager, I was overseeing operations and services of the assigned section of the hotel. My significant achievement was to always have the job get done efficiently and on time. Education
2023 CompTIA Security+) in Cyber security
PaniTech Academy - Maryland
February 2023 to April 2023
Carnival Corporate Training (Certificates). in * Building Relationships Choosing Your Approach. * Basic Safety Training. * Building Relationships Understanding Behavioral Intentions. * Building Relationships Socializing At Work. * Teams That Work Leading Effective Teams. * Customer Service Fixing Problems. * Customer Service Building a Department. * Customer Service Tools of the Trade. * Customer Service Communicating. * Problem Solving Through Productive Thinking in Principle. * Problem Solving Through Productive Thinking the Concept of Productive Thinking. * Project Management from a People Perspective Working Across Departments.
* Project Management from a People Perspective Key Documentation.
* Project Management from a People Perspective Building and Leading Teams. * Project Management from a People Perspective Managing Project Stakeholders. * Project Management From a PeoplePerspective Balancing. * Time Management Fundamentals Managing Meetings. * Time Management Fundamentals Managing Time with Co-Workers. * Time Management Fundaments Managing Workload. * Time Management Fundamentals Organizing Tasks and Creating UninterruptedTime. * Teams Those Work Building Effective * Crowd Management Course Crisis Management and Human Behavior Course. * Time Management Fundamentals Evaluating and Improving Time Management. * Project Management from a People Perspective Communication Effectively.
Carnival Corporate Training (Certificates). - Miami, FL September 2009 to June 2010
Associate's degree in Telecommunication systems and digital network 2 & 3 The City and Guilds of London Institute - London
February 2006 to December 2007
Skills
• Hospice Care
• Laundry
• Food Preparation
• Childcare
• Senior Care
• Cooking
• Medication Administration
• Memory Care
• Dementia Care
• Meal Preparation
• Alzheimer's Care
• Home Care
• Caregiving
• Autism Experience
• Cleaning Experience
• Vital Signs
• Social Work
• Infection Control Training
• EMR Systems
• Patient Care
• Microsoft Word
• Telecommunication
• Crisis Management
• Computer Networking
• System Administration
• LAN
• Active Directory
• WAN
• VMWare
• Network Administration
• TCP/IP
• Operating Systems
• Case Management
• Microsoft Windows Server
• Microsoft Windows
• Microsoft Exchange
• Linux
• DNS
• DHCP
• PowerShell
• Network Monitoring
• Network Infrastructure
• VoIP
• Disaster Recovery
• SQL
• Technical Support
• Help Desk
• Network Firewalls
• Network Support
• Network Engineering
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