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Customer Service Social Media

Location:
Water Street District, NV, 89015
Posted:
September 05, 2023

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Resume:

Madison State

*** ***** **** **, ********* NV ***02 702-***-**** adzhwk@r.postjobfree.com

— Professional Summary —

College Graduate looking for employment in a position that requires a dedicated,young and enthusiastic employee. Optimistic, personable and hardworking graduate with proven time management and collaboration skills. Strong interpersonal skills enhanced by taking part in online community management activities to develop confidence and communication abilities. Understanding of general employability skills and the importance of working as part of a team, learning from others and developing as a professional.

— Skills —

• Customer Service

• Problem Solving

• Technology Savvy

• Conflict Resolution

• Resource Management

• Ability to learn quickly

• Writing Skills

• Communication

— Work History —

Courtesy Clerk, 04/2016 to 7/2016

VONS – Henderson, NV 702-***-****)

• Connect with customers to ensure they have a positive experience

• Bagged groceries

• Collected carts

• Maintenance

Sr. Assistant, 04/2023 to 7/2023 (part time/hourly) City of Las Vegas Becker Technology Center – Las Vegas, NV 702-***-****)

• Greeted customers at front desk

• Signed up patrons for memberships and classes using the CivicRec system

• Worked with underprivileged kids in order to provide a positive environment and fulfilling experience

• Worked with team members to help set up equipment for events

— Education —

University of Nevada Reno: General Studies, 8/2016 – 5/2020 Major: Communications

University of Nevada, Las Vegas: 8/2021-5/2022

Bachelor’s Degree: Communications

High School Diploma: General Studies, Graduated 05/2016 SouthEast Career & Technical Academy (SECTA) – Las Vegas, NV Web Design High School Degree

— Software Skills —

MS Office, Google Drive, Presentations / Slideshows, Email, Social Media, Writing Skills, Graphics, Video Editing, Podcasting, Audio Recording

— Personal Attributes —

• Effective Communication Skills: Articulate communicator with appreciation for the different communication styles required when working with other team members or with customers

• Honest and Reliable: Strong morals and ethics ensure honesty, reliability, and ability to undertake tasks responsibly

• Flexible: Understanding of the need to remain flexible to support last-minute demands and changes. Comfortable in changing environments and situations, ensuring ability to remain flexible and adaptable at all times

• Online Community Management & Growth: Ability to management multiple online platforms and generate comradery amongst the online community

• Active Listening: Eagerly asking for suggestions and critique in order to improve, as well as asking relevant questions in order to understand as much as possible

— References —

Michelle Turney

Clinical Liaison

702-***-****

adzhwk@r.postjobfree.com

Mark Lim

Tutor in Graphic Design

619-***-****

adzhwk@r.postjobfree.com



Contact this candidate