Business Analyst Quality Engineer

Oluwamuyiwa (Olufemi)Osisanya

South Holland IL,773-***-****, adzhq9@r.postjobfree.com

Summary: Meticulous Business Analyst with 4+ years expertise in security applications and business/system needs. Certified Agile specialist (SAFe 5) with proven history of gathering system requirements, providing data analysis, managing projects, and analyzing data with various technical tools. An excellent collaborator with strong interpersonal skills.

Professional Experience:

Accenture, Chicago IL Quality Engineer/Business Analyst June 2021

Led the definition of business requirements for Accenture’s internal security applications, aligning stakeholders’ needs with industry best practices; implemented robust security controls that achieved a 50% reduction in data breaches.

Created and maintained test cases based on business requirements and user stories.

Executed user acceptance testing to ensure new application functionality worked as expected and met initial requirements.

Managed daily standup calls, providing status updates, and communicating roadblocks on outstanding tasks.

Performed operational activities to ensure that reporting application was updated with latest tool findings and ownership mappings.

Reviewed application incidents and performed root cause analysis to ensure incidents were properly resolved and risks were addressed.

Chowly Inc, Chicago IL Senior Configuration specialist April 2019-May 2021

Performed installation and configuration of customer’s point of sale (POS) systems for clients to seamlessly integrate online orders.

Led client requirements and data gathering sessions to customize point-of-sale applications which led to an average increase in revenue by $10,000.

Led post-implementation customer satisfaction meetings to ensure customer deliverables were appropriately executed and met.

Collaborated with the development team to identify and analyze release issues related to company product features and performance. Ensured issues identified were properly addressed prior to deployment.

Assisted with training new employees on installing and configuring POS systems as well as post implementation duties.

Managed escalation of customer issues during application maintenance period to resolve product release issues and ensured support tickets were appropriately closed in a timely manner.

Allstate, Chicago IL Data, Discovery & Decision Science December 2018- March 2019

Collaborated with teams to improve the effectiveness of business decisions using data machine learning tools.

Worked with various tools and computer languages(python)to analyze data and examine auto accident results.

Led weekly presentation of KPI’S (Key Performance Indicators) to leadership to ensure data models were understood and unmet business targets were addressed.

Developed data models utilized by leadership to ensure appropriate claim decisions were determined. Performed extensive research and analysis on data employed for a wide variety of projects.

Education/Certifications:

Master of Science in Business & Systems Analysis/Intelligence, DePaul University, Chicago IL, G.P. A=3.8.

Bachelor of Science in Business Communication Studies with minor in Computer Science, Northern Illinois University, Dekalb IL

Certification: Certified SAFe 5 Agilist

Google Data Analytics Certificate

Core Competencies:

Microsoft Suite, SQL, Python, Azure DevOps, Trello, Visual Paradigm(modeling), Business Intelligence, Documentation, Trend analysis, JIRA, SDLC, Agile Methodologies, UML, UAT, Tableau, Problem solver,

Professional Activities:

CaptainComebackC-Owner and Founder of footwear repair/remodeling business; customized over 200 shoes.

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