Sap Hana Basis
Resume:
Naresh Pendli
Mobile: +1-512-***-****
Email: ******.******@*****.***
Executive Summary
** ***** ** ********* ********** in SAP BASIS experience with new dimensional products.
I have worked extensively in various projects involving, Implementation, Upgrades, Data Center Migration and also administration and maintenance of SAP servers. I have gained extensive knowledge regarding various different dimensions of SAP as an ERP.
Good at Stakeholder Management and working with Managers from USA,France, Brazil, Germany, UK and India.
I have good communication skill and have a good experience to work with multiple teams and I am a good team player.
Education
Bachelor of Engineering from Anna University.
Trainings& Certifications
Attended
Conducted
Certifications
•ITIL
•Db2 11.2
•SAP (External & Internal)
•Control-M
•Redwood-BPA
SAP Certified Technology Associate - SAP HANA 2.0 SPS05
SAP Certified Technology Specialist - SAP S/4HANA Conversion and SAP System Upgrade
SAP Certified Technology Associate - System Administration (Oracle DB) with SAP NetWeaver 7.0
AZ-120: Planning and Administering Microsoft Azure for SAP Workloads
DB2 Basics
Key Skills
Total SAP Experience spans: 3 EHP Upgrade Projects and 1 APO Implementation, 2 Dual Stack upgrade Projects and 8 Support Projects.
2 S/4 HANA Data Center Migration.
Preparation of Project Plan, CUT-Over Plan, Project Meetings, Project Status report, Contingency Plan, Staged Delivery, Project Scope of Work, Mile Stone monitoring.
Design, Develop & rollout the SAP database backup, restoration & backup retention policy.
Proficient in SAP 3.1 4.7e, ECC6.0,EHP8 Administration, client, User maintenance, SAP performance, Spool management, SPAM updating.
SAP experience includes SAP Security using Profiles generation, Change & Transport System, User Management, and Spool Management, Patch Updates, Performance monitoring..
Have exposure on Linux, HPUX, and Microsoft 2003/2008&2012
Worked on Microsoft Environment and Microsoft Cluster & AIX HACMP & HADR.
Worked on SAP DB2 installation on windows2003.
Sap ERP, BI, EP, installation and configuration in Windows 2000, Windows 2003 systems, HP UX, AIX, UNIX.
My strengths are my ability to Work hard, self-confidence, curiosity, tactful, self starter & quantitative strengths, Excellent analytical, logical & Administrator skills.
System Copy&System Refresh including Live cache
Proficient knowledge of ORACLE, DB2, MAXDB AND SAP HANA
Design backup and restore strategy on ALL database.
Restoration of SAP ERP, EP and Live Cache.
ORACLE AND DB2 database administration like space management, backup and recoveries with sap standards.
Incident, Problem and Change Management Knowledge
RCA for Problem Management Knowledge
Capacity Management
Proactive Analysis and Reactive Analysis with handling problems.
Worked on Microsoft windows Performance issues.
DB2 upgrade from 10.5 to Db2 11.1 on AIX HACMP & DR
Rolling maintenance with downtime minimize concepts.
Refresh of 280 TB and 32TB database from Production to Test environment.
ADINT installation &Configuration and TSM client update & QUEST(security) upgrade.
Technology
SAP
SAP
SAP ECC/R3, SAP Advanced Planning and Optimizer (APO), SAP Business Intelligence, SAP Enterprise Portal, SAP Process Integration, SAP CRM and BOBJBI, BOBJ DS, NW CE, SRM MDM, IDM GRC
DATABASE
Oracle(10g,9i & 8i), Db2 11.1,MAXDB& SAP HANA
Sl No.
Designation
Company
Location
Duration
1
LEAD CONSULTANT
INFOSYS
INDIA
April18- Till Date
2
TECHNICALSERVICE SPECIALIST
IBM
INDIA
Nov15-April 18
3
LEAD CONSULTANT
HCL
INDIA
Jan15 – Nov15
4
PROJECT LEAD
TECH MAHINDRA
INDIA
April 14 – Dec14
5
APPLICATION CONSULTANT/SENIOR SYSTEM ENG
IBM
INDIA
Aug11-Apr14
6
CONSULTANT
CAPGEMINI
INDIA
Aug 08-Aug11
Experience Summary
Project Title: Application Maintenance and support
Client: APPLE One of the World’s personal computers and digital lifestyle products Manufacture
Duration: Oct22-Till Date
Daily activities
• Resolve technical issues related to the area of BASIS for all included systems
• Respond to monitoring alerts which comes in the form of mail, or any other adopted methods
• Monitor and respond to tickets within the SLA that is reported through the ticketing tools.
• Conduct systems checks at the beginning of shifts
• Resolve issues related to DR / Standby systems
• Involve in the resolution of issues reported through high priority tickets
• Monitor and report of production database backups
• Manage the shift take over / hand over
• Review and take steps to avoid repetitive issues which are reported primarily through alerts
• Monitor and manage backups
• Involve in the troubleshooting of issues related to connected systems both SAP and non-SAP
Weekly activities
• Plan and implement scheduled changes for the week
• Complete the weekly shutdown / startup of HANA databases
• Monitor and request for storage space required for database growth on time
Quarterly activities
• Complete refreshes of systems following the schedule that is decided by the Test environment Support (TES) team
• Renew passwords in Oracle / HANA database in compliance with SOX baselines
• Apply Linux OS patches for the systems involved in SAP landscape once in 2 months following D2P process.
• Apply patches to Java systems once in a quarter in accordance with SAP Security compliance standards
Ad-hoc activities
• Complete SOX checks of the database for systems that are in PCI / SOX scope once in 6 months
• Implement ad-hoc database / Java patches
• Monitor and renew SSL certificates on timely basis
Other activities
• Create standard operating procedure (SOP) for all processes that is involved in the world of BASIS. These documents should be updated from time to time when there is a change.
Expectations during weekday
• Attend to tickets that are assigned to the Basis queue based on priority
• Respond to monitoring alerts
• Work on ad-hoc requests coming from time to time.
• Run through system checks
Expectations during weekends
• Work on P0/P1 tickets assigned to Basis queue
• Respond to monitoring alerts
• Respond to ad-hoc requests coming in from users for non-production systems based on the availability of the support engineers
• Production systems should be prioritized over non-production systems
Project Title: Application Maintenance and support
Client: TELSTRA One of the leading providers of Tele communications for Australia
Duration: April 2018 to Oct22
Description: The client is Australia's largest telecommunications and media company which builds and operates telecommunications networks and markets voice, mobile, internet access, pay television and other entertainment products and services.
Responsibilities:
Planning of Schedule Activities and Resource allocation for the Activities and part of CAB meetings.
Technical Support for the Team and responsible for creation and maintenance of SOP for various activities.
Working with the Clients and Onsite coordinators to gather the requirements
Responsible for the Critical escalations that occurs in Daily Operations
Responsible for system administration and support of technical architecture, including Basis support of SAP ECC and BW platforms, with the goal of providing excellent system reliability, performance, high availability and overall optimized systems
Performed EHP7, EHP6 and EHP5 upgrades with ECC 6.0
Involving in the Capacity planning for the SAP systems
Working on Success factors implementation for HCM with configuration of PI scenario.
Implementation of SAP HR RENWAL 2.0 in SAP EEC 6.0 systems with EHp7
Performed Oracle 12C upgrade for ALL systems in landscape
Implemented SAP E-filing interfaces for all scenarios in SAP PI 7.31 for SAP HCM clients.
Performing DR tests for SAP systems.
Worked on Migration of SAP Elster solution from SAP Business connector to SAP PI 7.31
Preparing the documentation for the various tasks that were performed for daily monitoring and support activities
Working on Rev-Track setup in SAP landscape to allow automation.
Project Title: DATA CENTER MOGRATION
Client: Reckitt Benckiser
Duration: April 2018 to Oct22
Description: British multinational consumer goods company headquartered in Slough, England.
SAP Environment
ECC 6.0 EHP7.
PI 7.1,7.3
PORTAL
BOBJ 4.1
Solution Manager 7.2
SCM
GTS
SRM
SAPCLM
Content Server
On Linux SLES 11 with SAP HANA 122.07, with Cluster environment & HADR.
Project Title: AMS and Upgrade
Client: ABB
Duration: Nov 2015 to Apr 2018
Description: ABB is a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. ABB Ltd. is a Swedish-Swiss multinational corporation headquartered in Zürich, Switzerland
SAP Environment
ECC 6.0 EHP7,EHP8
BI7.1
PI 7.1,7.3
PORTAL
BOBJ 4.1
Solution Manager 7.1
SCM
On AIX with DB2 10.1, 10.5&11.1 with Cluster environment & HADR and dual landscape
Responsibilities
System Refresh
EHP8 Upgrades
DB2 fix pack & release upgrade
Quest Upgrades
SPS upgrades in ABAP& DUAL stack
Cluster Test in Test&Production environments
APO Implementation
SPAM&SAINT Upgrades
Performance issues.
SPS21&SPS16 upgrades in PI dual environments
TSM Client updates
Adint installation & Configuration.
HADR maintenance activities.
Client: Microsoft
Duration: Jan 2015 to Nov 2015
.
SAP Environment
ECC 6.0 EHP6
BI7.1
SCM
BOBJDS
BOBJ 4.1
GRC
Content Server
On WINDOWS 2008/2012 with MSSQL SERVER 2012 with Cluster environment on dual landscape.
Responsibilities
Ticket handling as P1, P2 and P3 with SLA for Production, Test and Development environment for 400 + systems landscape.
Cluster troubleshooting as always on for Production and Test servers.
Maintenance of servers and quarterly release strategy with SPDD and SPAU correction with developer team.
Troubleshooting Database alerts and space management and maintenance of logs backups.
Performing backup schedules and making backup schedule.
Security patching every month Tuesday with rolling maintenance and downtime minimize strategy.
CCB meeting for production transports and client maintenance weekly thrice.
Creating file shares for third party interfaces.
Windows drive space management with respect to clean up activity.
DR ACTIVITIES performed.
CISCO
#Hana COE – Hyderabad, India
Duration: April 2014 – Dec 2014
SAP Hana Administrator
SAP Hana support provided by Tech Mahindra.
Roles & Responsibilities:
Working for SAP HANA COE.
Customer Proof of Concept Development..
HANA administration and monitoring.
Backup and recovery of HANA database.
HANA revision and SPS upgrade.
HANA studio and client installations.
Customer presentations and demo’s on Tech Mahindra SAP HANA landscape.
Knowledge on Installation for SAP HANA SP7.
Post installation activities of SAP HANA database.
Performing backup of SAP HANA systems using HANA studio.
Installation/renewal of SAP HANA database license.
Adding of SAP HANA database to HANA studio.
Monitoring of SAP HANA database from HANA studio and OS level commands.
Stop and start of SAP HANA database from HANA studio and OS level commands.
Alert monitoring for SAP database studio using HANA studio.
Performance monitoring for SAP HANA studio and Performance tuning.
Configuration and parameter changes in SAP HANA system using HANA studio.
Activating and deactivating services using SAP HANA studio.
Project Title: AMS
Client: Celestica
Duration: Aug 2013-Apr 2014
Description: Celestica is a leader in high-reliability design, manufacturing and supply chain solutions that brings global expertise at every stage of product development – from the drawing board to full-scale production and after-market services.
SAP Basis Administrator
Responsibilities
Provided Production support for SAP ERP ECC6,XI and SCM system.
Performed system refreshes, Applying notes, Transporting request.
Daily system monitoring to making sure system is up and running all the time.
Analyzing Early watch reports.
Analyzing Abap Dumps.
Background job monitoring.
Starting and stopping live cache in SCM system.
Starting and stopping SAP systems whenever there is OS patching activity.
Working in the Globe largest SAP project, Online SAP Basis support and provided 24x7 support, performed SAP basis Activities as a consultant.
Performed SAP system Refresh.
Applying ABAP/JAVA Support packages, Add-on’s, OSS Notes using SPAM/SAINT/ SNOTE/SDM/JSPM and also performed Kernel upgrades.
Performed post installation checks for ECC 6.0
Performing STMS post activities for new build components.
Project Title: AMS
Client: Unilever UK
Duration: Aug 2011-Aug 2013
Description: Unilever is a British multinational consumer goods company headquartered in London, England. Unilever products include food, condiments, bottled water, baby food, soft drink, ice cream, instant coffee, cleaning agents, energy drink, toothpaste, pet food, pharmaceutical and consumer healthcare products.
Responsibilities
1.Responsible for all the production support activities
2.Incident management which includes backup failure alerts, file system issues(space issues), critical job failures, analyzing and solving TWS alerts, spool administration, DB administration with BRTOOLS, stop/start sap servers, maintaining DR db’s, maintaining satellite systems on solution manager, moving transports using STMS and, PI cache monitoring and transports, Administration of XI integration engine, monitoring file systems and db, dump analysis and analyzing system logs.
3.Monitoring PI system and analyzing failed messages. Monitoring APO live cache and daily health check on all productive instances.
4.Project activities like system refreshes, ABAP and JAVA stack upgrades, installations,kernel upgrades,
5.Scheduling all activity plans and completing the task with in time frame.
Project Title: AMS
Client: Schneider Electric
Duration: Aug 2008-Aug 2011
Description: Schneider Electric SE is a French multinational company that specializes in digital automation and energy management. It addresses homes, buildings, data centers, infrastructure and industries, by combining energy technologies, real-time automation, software, and services.
Responsibilities:
Provided related support for planned activities or support activities like Patches, Backup issues etc.
Provided support for Project Go-live activities.
Carrying out regular tasks of User Administration, Transport Management. Authorization and System Maintains of all SAP landscape.
Scheduling jobs in Control-M and monitoring jobs, canceling jobs, killing jobs etc.
Providing offshore Basis Support to the clients.
Requesting and installing sap licenses.
Configured Transport management System.
SAP Profiles tuning and set the Operations Modes.
Scheduling standard Background jobs.
Upgrade the latest kernel Patches.
Applying R3 support packages, Plug Inn and Add Ons.
Running SGEN after completing support packs.
Java support packages using JSPM.
Client Copy/Import and Export and Client Maintenance.
Creating RFC destinations.
Applying notes by sap recommended.
Daily Health checks and Prepare monthly reports.
Creating Printers and Spool management.
Pre and post steps for system refresh.
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