Customer Service Representative
Resume:
ENCLOSURE
RESUME
Lisa Dubreuil
Témiscaming (Québec)
Res. 819-***-**** / Email : ****.********@*******.***
Experience
HGS
Work @ Home
October 2022 – May 2023
Bilingual Customer Care Representative
-Answered calls
-Worked 9.5 hrs shifts
-Interaction with clients
Canada Post
Témiscaming (Quebec)
September 2018 – Present
On call Mail Carrier
-Sort and deliver mail
-Work in the post office setting
Skip the Dishes/Instacart
North Bay (Ontario)
January 2019 – October 2022
Courier Driver/Shopper
-Pick up food at restaurants and deliver to customers
-Do customers shopping at different stores and deliver to their houses
-Interaction with clients
-Work as independent contractor
Statistics Canada
Témiscaming (Quebec)
April 2016 – July 2016
April 2021 – May 2021
Enumerator
-Delivered the Census forms
-Temporary position
-Dealt with many people
-Had to meet a lot of deadlines
La Canadienne
Témiscaming (Québec)
March 2015 – February 2016
September 2022 – May 2023
Bartender/Receptionist
-Service to the customers
-Interacting with customers
-Trained on cash register
-Experience with Interac machine
-Cleaning (dishes)
-Inventory & Stock Fridge
-Answer phone and book hotel rooms
Tembec Inc.
Témiscaming (Québec)
May 2014 – July 2014
Papermaker
-All necessary training provided by Tembec
-Trained on Cores at Temboard
Agence de sécurité Mirado Inc.
Témiscaming (Québec)
March 2011 – May 2014
Security Guard / Time Keeper
-Answer and direct calls
-Scheduling
-Call outs
-Verify that visitors and workers have their P.P.E. (Personal Protective Equipment)
Royal Canadian Legion Br. 18
Témiscaming (Québec)
May 2010 – October 2010
Bartender
-Service to the customers
-Interacting with customers
-Trained on cash register
-Experience with Interac machine
-Cleaning (dishes, sweeping, mopping)
-Inventory & Stock Fridge
TeleTech
North Bay (Ontario)
May 2004 – September 2004
Customer Service Representative
-Inbound call center
-Received necessary training
-Answered customers questions
Joey’s Only Seafood
Brantford (Ontario)
January 2004 – May 2004
Waitress
-Served seated customers
-Take & place orders
-Prepare tables for next customers
-Refilled condiments
-Vacuumed floors
Tim Horton’s
Brantford (Ontario)
February 2004 – April 2004
Server (Night Shift)
-Cashier
-Store front member
-Drive-thru service
-Worked in kitchen (donut dipper)
NCO Financial
Brantford (Ontario)
September 2003 – December 2003
Customer Service Representative
-Inbound call center
-Received necessary training
-Obtained a required collections license
Education
ICS Canada
At Home Course
August 1997
-Obtained Secretary with Computers Diploma
L’Envol - Adult Education
Témiscaming (Québec)
June 1997
-Obtained High School Diploma
Centre Frère- Moffet
Ville-Marie (Québec)
March 2011
-70 hours security course
-including C.P.R.
L’Envol – Cours de Pâte et Papier
Témiscaming (Québec)
May 2014
-1170 Hours (9 month course) to obtain a DEP to work at Tembec
Computer Software
-Microsoft Office (Word & Excel)
-Send and receive email and attachments
Languages
-English and French (Speak, read and write)
References Available Upon Request
Contact this candidate