Carl Fletcher
adz9iq@r.postjobfree.com
Jacksonville, FL 32277
Summary:
** ***** ** ******** *********** areas, such as life and health insurance sales agent and customer relations. A results-oriented, Professional with over six years experienced working as a Loan Signing agent.
Skills:
• Strategic planning
• Customer relations
• Microsoft office suite Expert
• Personnel management
Education:
• Business Administration- Management B.B.A
Morehead State University US-Kentucky-Morehead
Professional Experience:
Certified Remote Online Notary/Loan Signing Agent
/ Jacksonville, Florida Oct 2004 - Present
Life and Health Insurance Agent
• Built a life and health and loan signingpractice, offering mobileand online notary services.
• Effectively achieved established sales goals and objectives through direct sales and marketing using various methods, such as telephone sales, direct mailing campaign, and referral sales.
• Performed the planning, budgeting, of operations, recruiting, sales, and overall directions for the business growth.
• Selling Medicare Supplement, Medicare Advantage, PDP and optional supplemental coverages.
• Develop Medicare Division for group and Individual clients.
• Develop policies and procedures for Medicare Agent/Broker sales. BellSouth Technologies
Jacksonville, Florida Oct 2003 – Oct 2004
Sales Associate Representative
• Consults with customers to recommend and sell a variety of telecommunications products and/or services to meet customer’s needs.
• Utilizes appropriate sales techniques to encourage a good customer relationship and enhance the buying experience. Negotiates service order requests from customers and inputs orders via on-line system for installation, removal, or changes of telephone service.
• Negotiates billing inquiries and/or adjustments, other inquiries, and complaints. Serves as the telephone expert to the customer by discussing and handling billing inquiries, product and service inquires, toll and order inquiries, other miscellaneous inquiries, and complaints or customer requests which are related to other departments including referrals to BellSouth entitiesor other companies.
• Computes and quotes to customer’s adjustments, balances, and rates.
• Determines credit and securityrequirements and extensions of credit. Advance Career Training Center
Jacksonville, Florida Oct 2002 – oct 2003
Business Office Administration Instructor
• Provided training and direction to vocational students to effectively achieve established goals and learning objectives through coaching
and counseling, motivating, evaluating and appraising and role modeling.
• Developed and implemented class plans and provided direction for on hands learning activities to stimulate adult learning.
• Utilized working knowledge of subject matter to guide and improve learning opportunities for individual students.
Randstad- Louisville, Kentucky Oct 2000 – Oct 2002 Accounting Associate
• Managed and verified compliance on vendor contracts for the Department of Finance for the City of Louisville. Performed audits, accounts payable, general ledger, invoicing, and collections on contracted accounts. Processed accounts receivable.
• and other ledger activities for 37 nursingfacilities contracted by Vencor, Incorporated. Financial Mediation Services
Louisville, Kentucky Aug 1978 – Oct 2000
Registered Representative
• Marketed financialproducts and servicesto small businessand private investors.
• Performed feasibility studies, investment research, and site analysis for the small business markets.
• Conducted market research and established
target markets for telemarketing and direct mailingsto achieve sales objectives.