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Team Member Customer Service

Location:
Atlanta, GA
Posted:
August 15, 2023

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Resume:

CURRICULUM VITAE

MONICA T. ANABAH (Mrs.)

PERSONAL INFORMATION

Contact Address:

Post Office Box 224 Zuarungu

Telephone:

054*******/ 024*******

Email:

adyyob@r.postjobfree.com

Date of Birth

17th September, 1985

EDUCATIONAL BACKGROUND

Year

Institution

Qualification

2020-2021

Kwame Nkrumah University of Science and Technology, Kumasi

Masters of science in Planning,Monitoring and Evaluation

2005-2009

University for Development Studies, Wa.

Bachelor of Arts in Integrated Development Studies

2001-2004

Bolgatanga Secondary School, (BIGBOSS). Bolgatanga

SSSCE

WORK EXPERIENCE

Institution

Position, Duties and Accomplishment

Year

Bolgatanga East District Assembly

Development Planning Officer -

Senior Development Planning Officer:

Duties;

Facilitated the preparation of the first district Medium-Term Development Plan

Prepared and implemented District Annual Action Plans

Monitored and Evaluated Development Policies, Programmes, and Projects

Coordinated Stakeholder engagements,

Coordinated Quarterly and Annual Review meetings,

Facilitated Community fora, and Town Hall meetings.

Assisted in organsing Development Planning Coordinating Unit (DPCU) and Development Planning Sub-Committee meetings.

Accomplishment

• Contributed as a team member in the successful preparation of the 2022-2025 Bolgatanga East Assembly Medium-Term Development Plan

• Participated in the preparation of Bolgatanga East Assembly Monitoring and Evaluation plan for the 2022-2025 Medium-Term Development Plan

• Assisted in the preparation of the Bolgatanga East Assembly's (2018-2021) Medium-Term Development Plan

• Contributed as a team member in the monitoring and evaluation of development projects and programs

Year: 2017 to date

2017 TO DATE

Gender Desk officer:

Duties

Prepared and implemented action plans on Gender, Women, and Children's affairs

Monitored and evaluated gender-related policy, programs, and projects and submitted quarterly reports to NDPCU

Liaised and coordinated with other agencies and NGOs on gender issues

Accomplishments

Prepared the first-ever Bolgatanga East District Assembly Gender profile

Prepared gender action plans for 2021, 2022, and 2023

Implemented, monitored, and evaluated District gender action plans

Year: 2021 to date

2021-To date

Schedule Officer For Local Economic Development (LED).

2021-To date

Ghana Statistical Service

Regional Trainer/ Supervisor in the 2021 Population and Housing Census:

Accomplishment

Trained enumerators in the Upper East Region Zone 3

Selected eligible enumerators after training and assessment

Successfully supervised four enumeration areas in the Bolgatanga East District

Year: 2021 (Feb-August)

2021(Feb- August)

Bolgatanga Municipal Assembly

Assistant Development Planning Officer:

Duties

Facilitated the preparation of Municipal Medium-Term Development Plan

Prepared and implemented Municipal Annual Action Plans

Monitored and evaluated Development Policies, Programmes, and Projects

Coordinated stakeholder engagements, quarterly and annual review meetings, community fora, and town hall meetings

Served as Secretary for Municipal Planning Coordinating Unit (MPCU) and Municipal Development Planning Sub-Committee

Accomplishments:

contributed r as a team member in the successful preparation of the 2014-2017 Bolgatanga Municipal

2014- 2017

Centre for migration studies, university of Ghana

Field assistant,

Data collection on migration out of poverty

March, 2013

Credit Enterprise Ltd

Branch manager:

Supervision of staff

March 2012- August, 2012

Credit Enterprise Ltd

Customer Service / Loans officer

2011-2012

National voluntary service at Manyoro Junior High School, Navrongo.

Religious and Moral Education instructor

2010-2011

National service at Atebubu senior High School, Atebubu

English instructor (Literature- in- English)

2009-2010

University for Development Studies

Field work: Team Member: A development proposal on the Construction of a 1no. Clinic for Ahyiayem community in the Brong Ahafo Region. (May, 2008)

May,2008

University for Development Studies

Field work:

Team Member: A Proposal on the Problem and Potentials of Ahyiayem in the Brong Ahafo Region. (May, 2007.

May, 2007

University for Development Studies

Team Member: A report on the community entry process of Ahyiayem community in the Brong Ahafo Region (May, 2006)

May, 2006

WORKSHOPS/ CAPACITY BUILDING

Scaling up Farmer Managed Natural Regeneration (FMNR) as a Priority Landscape Restoration Solution, Akayet hotel, Bolgatanga (6th June, 2023)

Training workshop for gender officers, Radach Hotel, Tamale. (14th March,2023)

Capacity building workshop on National Adaptation Plans (NAPS) and nationally determined contributions for the district assemblies in the upper east region, Extee Crystal Hotel, Bolgatanga. 20th & 21st March, 2023.

Training on District data development platform at Wa (27th-28th November, 2022)

Dialogue meeting on mitigating climate change effects through sustainable livelihood support Programmes. - CENFAD, Bolgatanga.

(2nd December 2015)

REFEREES

Mr. Micheal Awini

District Co-ordinating Director

Bolgatanga East District

024*******

Mr. Desmond G. Zanlerigu

Human Resource Manager,

Bolgatanga Municipal Assembly

026*******

Dr Amaka Ootchere

Lecturer/ supervisor

KNUST

026*******



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