Customer Service Human Resources
Resume:
DANIELLE DARNELL
Winterville, NC *****
adytg1@r.postjobfree.com
OBJECTIVE
To resume my professional career while continuing my secondary education.
EXPERIENCE
Stay-at-Home Mom
10/2021 – Present
Wells Fargo
Teller
06/2021-10/2021
Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on the telephone; referring to other bank services.
Records transactions by logging cashier's checks, traveler's checks, and other special services; prepares currency transaction reports.
Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.
Completes special requests by closing accounts; taking orders for checks; opening and closing Christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures.
Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller; maintaining the supply of cash and currency.
Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof.
Maintains customer confidence and protects bank operations by keeping information confidential.
Contributes to team effort by accomplishing related results as needed.
Wells Fargo
Teller
01/2018-02/2020
Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on the telephone; referring to other bank services.
Records transactions by logging cashier's checks, traveler's checks, and other special services; prepares currency transaction reports.
Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.
Completes special requests by closing accounts; taking orders for checks; opening and closing Christmas and vacation clubs; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures.
Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller; maintaining the supply of cash and currency.
Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof.
Maintains customer confidence and protects bank operations by keeping information confidential.
Contributes to team effort by accomplishing related results as needed.
Total Wine & More
Wine Supervisor
10/2015-01/2018
Deliver exceptional customer service by greeting and establishing a rapport with customers while informing them of our products and services
Drive retail sales, margin, and Winery Direct metrics
Open and close the store as a key carrier
Maintain store safety standards
Ownership of store cleanliness and maintaining standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.
EDUCATION
Pitt Community College
09/2022 – Present
Associates of Business – Human Resources Management
Willowbend Academy
01/2011 – 05/2011
High School Diploma
Contact this candidate