Customer Service Data Entry

AB

AXIS BENSON

adyr32@r.postjobfree.com 512-***-**** Cedar Park, TX 78613

Well qualified financial professional with superior product knowledge and problem solving skills. Adapts to situations and works to be part of the solution. Focuses on identifying and resolving needs via critical thinking and listening skills. VXI Austin, Texas

Customer Service Associate

12/2022 - 07/2023

Responded to customer calls and emails to answer questions about products and services.

Assisted in a subject matter expert role, assisting other customer service associates and in managerial initiatives

Tresl Cedar Park, TX

Funding Clerk

01/2022 - 11/2022

Observed deadlines, enabling timely completion of tasks. Created, updated and maintained detailed documents, charts and spreadsheets to sort company information.

RBFCU Austin, CO

Loan Officer

01/2018 - 01/2021

Educated customers on variety of loan products and available credit options to promote financial literacy.

Identified and uncovered customer needs to increase loyalty and exposure to RBFCU products.

IBC Bank Austin, Texas

Sales Representative

01/2017 - 01/2018

Identified customer needs to deliver relevant product solutions Drove sales through suggestive selling and by promoting add-on purchases.

Concordia University At Austin Austin, TX

BBA in Business Administration And Management

2017

GPA 3.96

Dean's List Honoree 2014-2017

Self-Motivated

Data Entry

Problem Solving

Flexible and Adaptable

Customer Satisfaction

Summary

Experience

Education and Training

Skills

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