Customer Service High School

Brooklyn, NY 929-***-**** adyofd@r.postjobfree.com

CORE COMPETENCIES

Soft Skills: Communication, Customer Service, Building Rapport, Problem-Solving, Organizational Skills, Cleaning Skills,safety procedures

PROFESSIONAL EXPERIENCE

NYPD Crossing Guard New York, NY Sept 2022 - Present

●assists school children crossing busy intersections and streets

●instructs children in basic safety procedures related to crossing streets

ABM Building Value Queens, NY 2018 - 2020

Maintenance Cleaner

●Daily, serviced, cleaned, and supplied restrooms according to state and administrative cleaning standards.

●Gathered and emptied trash from common spaces.

●Coordinated with a team of workers to clean building floors by sweeping, mopping, and scrubbing.

●Followed procedures for chemical cleaners and power equipment to prevent damage to floors and fixtures.

●Mixed water and detergents or acids in containers to prepare cleaning solutions, according to specifications.

City of New York Parks and Recreation Department New York, NY 2018 - 2018

Maintenance Worker

●Assisted in general maintenance work, including lawn mowing, edging, seeding, snow removal, cultivating, fertilizing, sod laying and hedge trimming, sweeping and raking of litter, and emptying of receptacles.

●Cleaned and maintained facilities, including comfort stations.

●Performed minor repair work, including, but not limited to, plumbing, masonry, electrical, painting, carpentry, metal work, and vehicle and equipment repair.

●Performed safety checks on facilities and equipment.

Crossover Outreach Center Brooklyn, NY 2015 - 2017

Kitchen Assistant

●Assisted in serving meals to community members at a soup kitchen.

●Followed all safety and sanitation policies when handling food and beverages to uphold proper health standards.

●Addressed all guests’ needs, resolving questions and escalating issues to management when necessary.

●Set up and performed initial prep work for soups, sauces, and salads, catering to 100+ customers daily.

●Enforced proper sanitation practices to prevent spoiling or contamination of foods.

●Replenished food items from inventory and rotated ingredients.

●Maintained a clean and orderly appearance throughout the kitchen and dining area.

●Collaborated with a team of 5+ employees to deliver timely service of food and menu items.

Upon This Rock Church of God Brooklyn, NY 2013 - 2015

Administrative Volunteer

●Administered clerical support (copying, faxing, and filing documents); issued ID badges; stored, received, and distributed mail correspondence to the appropriate departments and personnel.

●Answered, screened, and routed all incoming calls and scheduled appointments daily.

●Developed, prepared, and handled correspondence letters, memos, and emails while operating office equipment.

EDUCATION/CERTIFICATIONS

High School Diploma Sheepshead Bay High School Brooklyn, NY 2015

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