Customer Service Sales Associate

KR

OBJECTIVE

An energetic leasing professional who thrives in a team-oriented company and provides exceptional customer service.

SKILLS

Communication

Teamwork

Negotiation and persuasion.

Problem solving

Leadership

Organization Skills

Perseverance and motivation

KWANDESHIA RIVERA

LEASING PROFESSIONAL ATLANTA GA 30350

EXPERIENCE

LEASING AGENT • BRIDGE PROPERTY MANAGEMENT • JULY 2020 – NOVEMBER 2020

•Providing superior customer service.

•Show, lease and move in prospective community members.

•Process rental applications,

•Follow all Fair Housing laws.

•Perform move-in and move-out inspection procedures.

•Maintain all community members files, ensuring completeness and accuracy of all file documentation

•Additional tasks or duties assigned by the Property Manager.

ASSISTANT MANAGER • ACCEPTANTANCE NOW • MARCH 2015 – NOVEMBER 2018

•Provided administrative support to the District Manager.

•Prepared, analyze and maintain various reports used for tracking inventory and applicants.

•Prepared correspondences for the Staff, Stores and Home Office.

•Work with customers to identify their needs and provide solutions and products

•Motivated team to meet quarterly quota.

SALES ASSOCIATE/CASHIER • WALMART • JANUARY 2014 – MARCH 2015

Assess customers needs and provide assistance and information on product features

Welcome customers to the store and answer their queries

Go the extra mile for my team

Maintain in-stock and presentable condition assigned areas

Remain knowledgeable on products offered and discuss available options

EDUCATION

MIAMI DADE COLLEGE • JUNE 2013 • AAS

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