Office management, Restaurant experience, Classroom experience

NAJAH FRENCH

SILVERSPRING, MD WASHINGTON, DC

(**1) 957 - 8951 adyg0p@r.postjobfree.com

EDUCATION

CLARK ATLANTA UNIVERSITY, ATLANTA, GA — MASS COMMUNICATIONS 2017 UNIVERSITY OF MARYLAND GLOBAL CAMPUS, COLLEGE PARK, MD — PURSUING EXPERIENCE

BOTTLE SERVICE HOSTESS, KALDIS ROOFTOP; SILVER SPRING, MD — 2021- PRESENT

Greeting and welcoming guests at tables or VIP sections

Taking bottle service orders and delivering them to guests

Setting up and maintaining bottle service areas with appropriate glassware, mixers, and garnishes

Upselling and recommending additional drinks or services

Collaborating with bar and service staff to ensure smooth operations

Maintaining cleanliness and organization in bottle service areas

Adhering to venue policies and regulations regarding alcohol service WAITRESS, STANFORD GRILL ROCKVILLE; ROCKVILLE, MD — 2020-2022

Taking food and drink orders

Providing recommendations and answering customer inquiries

Serving food and beverages to customers

Handling payments and processing transactions

Assisting with food preparation and plating, if required

Collaborating with kitchen and bar staff to ensure smooth service

Adhering to health and safety regulations and maintaining cleanliness ADMINISTRATIVE ASSISTANT, MPH; NEW YORK CITY, NY — 2018-2020

Communicated effectively with various clients to plan and schedule meetings, maintain calendars

Schedule and dispatch workers and service vehicles to various locations

Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests

Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.

Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.

HOSTESS/SERVER, BUCKHEAD PIZZA; ATLANTA, GA — 2015-2018

Optimizing seating at different tables to ensure even workload for wait staff

Answering phones and scheduling reservations with large parties

Makes sure that guests feel welcomed, cared for, and valued.

Serving food and beverages to customers

Checking on customers to ensure satisfaction

SKILLS

MICROSOFT OFFICE, SOCIAL MEDIA, COMMUNICATION SKILLS, ORGANIZATIONAL SKILLS, LEADERSHIP EXPERIENCE, PROBLEM-SOLVING ABILITIES, CUSTOMER SERVICE, MULTI-TASKING

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