Data Entry Customer Service

Phone: 313-***-**** Angela Rachel Anderson

Warren, MI 48089, United States

adyavq@r.postjobfree.com

Education

B.B.A., Accounting August 2012

Baker College Flint, MI

M.S., Health Services Administration August 2003

University of Detroit Mercy Detroit, MI

B.S., Health Administration August 2001

Eastern Michigan University Ypsilanti, MI

Experience

Analyst II December 2018 to July 2019

UPS (Sandler & Travis Trade Advisory Services) Southfield, MI

Provided transaction analysis for customs entries that qualify for reconciliation

Performed quality checks on high adjustment entries

Assisted with the reconciliation process

Release Customs Analyst February 2017 to November 2017

Livingston International Taylor, MI

Coordinated and prepared entry summaries

Monitored release status of Customs and PGA releases

Coordinated carrier release by submitting required bills of lading and freight payments

Data Entry Specialist March 2016 to October 2016

Randstad – J.P. Morgan Chase (Contract) Belleville, MI

Processed confidential data entry transactions for the Government Lockbox

Checked completed work for errors before submitting the final product

Pricing Analyst July 2015 to October 2015

ICONMA – Cargill Salt (Contract) New Haven, MI

Processed purchase orders

Communicated with plants regarding product availability

Provided customers with order confirmations

Provided sales representatives with new quotes for existing customers

Verification Specialist June 2014 to October 2014

Snelling – Proctor Financial (Contract) Troy, MI

Verified homeowner’s insurance documents

Compiled, sorted, and verified the accuracy of data

Pre-Close Specialist March 2013 to January 2014

Aerotek – Title Source (Contract) Detroit, MI

Provided customer service for the Lender Client Escrow Subordination Department

Processed new orders for subordination agreements

Assisted loan processors with title updates

Member Service Representative July 2010 to January 2011

Allegra Direct Communications – Horizon BCBS NJ Clinton Twp., MI

Assisted members with benefit information

Answered claims inquiries and adjustment questions

Lab Assistant January 2005 to August 2007

Detroit Medical Center – University Laboratories Detroit, MI

Provided customer service for the Core Chemistry Department

Problem solved critical lab results

Documented critical labs results and reported them to the appropriate staff

Lab Tech December 2001 to September 2004

Henry Ford Hospital – Cytogenetics/Maternal Serum Screening Detroit, MI

Assisted coordinator with daily activities: data entry, insurance verifications, registered patients, typed reports, prepared statistics

Extracted DNA for clinical testing

Computer Skills

Proficient in Microsoft Office (Word, PowerPoint, Excel, Access), SPSS, ALPHA, Peachtree, QuickBooks, Galaxy Plus, Medipac, Sunquest, Lawson, NASCO, TPX, Oracle, API, Salesforce, SAP, Alliance, Evolve, Windows, DOS

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