Customer Service Operations Manager
Resume:
SIDNEY DANTZLER
CONTACT
adxutv@r.postjobfree.com
m
en, TX 78852
PROFESSIONAL SUMMARY
Dedicated worker promotes
strong skills in the ability to
learn really fast. I have high
energy and is a very
hardworking and reliable
individual to employ, always
focused on going above and
beyond to support team and
increase customer satisfaction.
SKILLS
Equipment sanitation
Ingredient inspection
Networking
Research
Creative thinking
Problem-solving
Quality control
Safety and sanitation
Customer service
[Equipment] operation
Database management
Relationship building
Project management
Maintain systems
EXPERIENCE
COOK SPECIALIST Aug 2021 Current
alta vista nursing rehabilitation, brownsville, tx My responsibility was to cook for the residents which included preparing and serving three meals a day, as well as maintaining a clean environment.
Ordered ingredients and supplies to maintain appropriate back stock levels.
Portioned, arranged, and garnished food to serve to waitstaff or patrons.
Washed, peeled, cut, and seeded fruits and vegetables to prepare for consumption.
Carved and trimmed meat to prepare hot or cold service or sandwiches.
Handled and cleaned kitchen equipment safely to prevent damage or injury.
Interacted with co-workers to comply with company service standards.
Cleaned kitchen, walk-in refrigerators, and freezers to promote food safety and sanitation.
Weighed, measured, and mixed ingredients according to recipes or personal judgment.
Followed established recipes to prepare and cook menu items. Managed simultaneous cooking tasks to promptly deliver high-quality food.
PREP CHEF Mar 2019 Oct 2021
Logans Roadhouse, Harlingen, TX
Cleaned and organized kitchen workstations and storage areas before and after cooking.
Followed established recipes to prepare and cook menu items. Maintained and operated grills and deep fryers.
Stored food properly and at correct temperatures, adhering to proper food handling and safety guidelines.
Cleaned kitchen, walk-in refrigerators, and freezers to promote food safety and sanitation.
Tasted, smelled, or pierced food with utensils to determine doneness.
Interacted with co-workers to comply with company service standards.
MAINTENANCE CREW SUPERVISOR Feb 2015 Dec 2019
Mcdonalds, Harlingen, TX
Maintained and repaired equipment to avoid delay of work. S
D
Twik Card
AWARDS
certified carpentry
apprenticeship
Processed and responded to maintenance requests.
Operated hand and power tools safely.
Attended monthly safety meetings to stay current on equipment safety procedures.
Performed routine preventive maintenance on building systems. Kept work stations and heavily trafficked areas clean and organized.
Prepared job sites by removing debris and organizing materials. Operated facility compactors and balers to discard trash and recyclables .
Generated preventive maintenance schedules and work orders to meet production requirements and verify safe environment within facility.
Worked with manufacturers to pursue warranties for defective equipment.
Maintained accurate inventory of equipment and tools by type and model number for easy retrieval.
Created well-organized stock room, updated inventory, and kept adequate supplies and equipment ready for assigned tasks. Applied rustproof paint to steel members and made concrete repairs to structures.
Answered fire, power outage, and gas leak emergencies to perform emergency repairs.
Cleared clogged drains and replaced parts, valves, faucets, and fixtures.
Coordinated work activities between the managers, engineering team and quality control to meet the strictest performance standards.
SENIOR OPERATOR Apr 2011 Mar 2013
Stuart Petroleum, Victoria, TX
Complied with lock-out, tag-out and work-at-height safety policy and procedures.
Worked scheduled shift hours and offered flexibility with scheduling overtime and weekends.
Operated motor vehicles, equipment, and power tools without incident.
Changed pressure gauges, blower belts, and pumps as part of maintenance procedures.
Maintained and repaired fixed plant equipment for smooth production operations.
OPERATIONS MANAGER Feb 2010 Mar 2011
edge field oil service, Victoria, TX
Monitored processes, identified gaps, and resolved operational issues to correct organizational deficiencies.
Compiled, analyzed, and reported on internal and market data to refine operations approaches.
Promoted team collaboration and professional development opportunities to build success-oriented culture.
Reduced shrink through compliance with safety, loss prevention, and cash-handling procedures.
Facilitated communication and collaboration between departments to streamline work, reduce errors, and avoid unnecessary delays. Maintained onsite presence to oversee operations and verify compliance with company operational standards.
FIELD SERVICE TECHNICIAN Jun 2006 Oct 2009
Professional Wireline Rentals, Victoria, TX
Traveled to site location for sample gathering and field evaluations. Analyzed customers' problems to diagnose faults and implement corrective measures.
Identified and reported safety and non-compliance issues according to OSHA and industry-specific standards. Inspected repaired survival equipment to verify proper packing and adherence to specifications.
Kept professional personal appearance and tidy vehicle to uphold company reputation.
Read maps, manufacturer documentation, and work orders to complete high-quality work on-schedule.
EDUCATION
2 YEARS OF COLLEGE - PSYCHICS Aug 2006
Southeastern Louisiana University, Hammond, LA
HIGH SCHOOL DIPLOMA May 2002
Craigmont high School, Memphis, TN
GPA 4.2
Honor student
Graduated Salutatorian of my class
Graduated in top 5% of class.
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