Service Representative Customer

Zachalize Wallace

**** *. ***** **

Indianapolis, In 46228

Cell: 347-***-****

adxug0@r.postjobfree.com

Professional Profile

Energetic, diligent, truthful, and dependable employee and student with careful attention to detail. Resourceful and a strong team player, skilled customer service representative. Seeking employment in a highly professional, fast-paced, friendly, office environment. Ethnicity is Hispanic, I am fluent in the Spanish language

Education

Ball State University Muncie, IN Graduated 2023

General Studies major with Minors in Business Administration, Management Marketing

Organizations

Muncie, IN

Beta Phi chapter of Alpha Kappa Alpha sorority Inc.

Vice President of Public Relations of the National Pan-Hellenic council for Ball state university

Regional Finance committee

Volunteer

Muncie Ballet December 2020 – March 2021

The House of Groove 1st Annual community day July 31, 2021

Skills

Sales and Marketing

Microsoft Office

Staff Training

Bilingual (Spanish)

Management

Office procedures

Proficient typist

Social perceptiveness

Monitoring

Customer service

Active Listening

Hubspot social media certification

Work Experience

Milestone Inc Indianapolis, IN 2023 - present

Human resource Intern

Customer service and communication

Administration Files

Adobe

Google sheets

Excel

Documentation of payroll, personal information

Chase bank Indianapolis, IN 2023 – present

Associate Banker

Customer service and communication

Handing payments and big amounts of cash

Have a developed report with the customer base and have knowledge of account ownership

Maintain a position of trust and responsibility by keeping all customer business confidential.

Fifth Third Bank Indianapolis, IN 2019 - 2020

CSR teller

Customer service and communication

Handing payments and big amounts of cash

Have a developed report with the customer base and have knowledge of account ownership

Maintain a position of trust and responsibility by keeping all customer business confidential.

Kids Footlocker Indianapolis, IN 2016- 2022

Assistant Manager

Filing Important paperwork and emails

Customer service and communication; trying to be understanding of customers and trying to give them the best experience even when there is small inconvenience

Training and hiring workers to join my team

Working on inventory

Nike by Keystone Indianapolis, IN 2022- 2023

Sales Associate

Consumer’s satisfaction and communication

Handing payments and cash

Teamwork

Handing multiple consumers at ones

Contact this candidate