Package Handler Service Representative

Jose Rodriguez

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Work History

Jul 2021 -

Mar 2023

Package Handler

UPS Warehouse, Manhattan, NY

Assembled, sealed, and loaded packages into correct trucks. Loaded package containers onto forklifts and transported into packaging areas.

Followed verbal and written instructions to properly move and ship products.

Successfully navigated large shipments of materials through tight spaces and busy facilities.

Assembled pallets and crates for secure transportation of materials. Helped train new employees in safe practices and warehouse procedures.

Maintained clean, orderly work environment free of hazards. Apr 2019

- Feb

2021

Helper/Delivery

La Nueva Famosa, Bronx, NY

Provided primary customer support to internal and external customers. Served customers promptly by smoothly collecting and delivering high volume of orders.

Developed and maintained professional relations between customer, store personnel, and company.

Addressed issues and resolved customer complaints to establish trust and reliability.

Address The Bronx, NY 10453

Phone 347-***-****

E-mail adxrk7@r.postjobfree.com

Identified mechanical issues, completed basic repairs and reported serious concerns to management.

May 2017

- Feb

2019

Refrigerator Handler

El Cofre, Brooklyn, NY

Completed visual inspections of refrigerators to check quality against standards.

Participated in ongoing professional development and training programs, learning new methods and techniques.

Delivered timely and professional customer service to clients, helping boost potential job opportunities.

Established and maintained safe and clean working environment. Lifted up to 200 pounds on regular basis.

Education

Aug 2017

- Jun

2020

Associate of Science: Criminal Justice

Bronx Community College of The City University of New York - The Bronx, NY

Aug 2020

- Jun

2023

Bachelor of Science: Criminal Justice

John Jay College of Criminal Justice of The City University of New York - New York, NY

Skills

Technical Support

Stocking and replenishing

Recordkeeping strengths

Warehousing functions

Languages

Spanish

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