Deli Clerk Customer Advocate

JUDY SNYDER

adxpkf@r.postjobfree.com 615-***-**** Chicago, IL 60649

Summary

Organized Manager who brings a detail-focused approach to oversight. Business-conscious individual offering over 15 years of leadership experience. Smoothly administers budgets, trains staff and monitor's procedures to maximize efficiency. Focused and enthusiastic offering highly effective skills in creating optimal strategies and mentoring employees.

Skills

Supply and inventory management

Vendor management

Staff development

Department Head

Training and mentoring

Rules and regulations

Team building

Conflict Resolution

Experience

CarVana Lyons, IL

Sell to Carvana Trainer (Customer Advocate)

08/2021 - Present

Coordinate’s training strategy (on and off sight) for incoming employees and ensures optimal level of performance for activities.

Conducts random reviews/audits of training materials to ensure program and documentation adequately supports training needs.

Ensures optimal level of transactions for customers and ensure absence of all issues.

Manage internal and external stakeholders and customers alike providing the necessary support.

Responsible for facilitating and coordinating the delivery of vehicles sold to Carvana.

Completes special projects and reports as requested by senior management.

Home Depot Homewood, IL

Department Manager

08/2011 - 03/2021

Supervised both full-time and part-time employees in multiple departments in excess of 45 employees.

Balanced workloads to meet targets without overtaxing employees.

Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.

Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.

Performed opening and closing duties as part of management team, including cash management.

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

Assessed, optimized and elevated operations to target current and expected demands.

Enforced safety rules and other policies to protect employees and minimize company liability.

Employed process improvement initiatives within department.

Publix Grocery Store Hendersonville, TN

Lead Deli Clerk

11/2005 - 08/2011

Assessed customer needs, including food allergies and suggested additional menu items as appropriate.

Completed orders by slicing, weighing, packaging and pricing meats and cheeses.

Organized ingredients and restocked supplies to prepare for busy periods.

Stored perishable food items in freezer or refrigerator to protect from spoilage.

Checked signage and pricing to verify accurate displays on counters and in cases.

Drove sales of and products by applying proactive nature, knowledge of customer preferences and active listening skills.

Holiday Inn Express Hotel Hendersonville, TN

Housekeeper

04/2003 - 11/2005

Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests.

Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.

Reduced average cleaning time per room by implementing fewest steps system.

Interacted pleasantly with clients and guests when performing daily duties.

Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.

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