Customer Service General Manager

Amy Patrick

General Manager - KFC/ Taco Bell

Fort Wayne, IN 46805

adxdo2@r.postjobfree.com

(260)260-***-****

Manage resources and workers in a restaurant as Restaurant Manager. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

General Manager

KFC/ Taco Bell - North Manchester, IN

September 2015 to Present

Delivering revenues and profits by developing, marketing, financing, and providing appealing restaurant service and managing staff. Also took a broken store and increased profits and customer service.

General Manager

Coop's Restaurant and Bar - Fort Wayne, IN

November 1998 to July 2015

I trained employees, bartender, meet restaurant financial objectives, control purchases and inventory, and accomplish restaurant and bar human resource objectives. General Manager

KFC - Fort Wayne, IN

June 1988 to November 1998

I began as a cashier at age 16 and learned all aspects of store, trained other managers in upcoming years, then became General Manager in 6 years.

Education

AS degree in Business Management

Michianna College

Skills

• SALES INCREASE (9 years)

• SALES VOLUME (10+ years)

• BUDGETING (10+ years)

• STRATEGIC MARKETING (6 years)

• COST CONTROLS (10+ years)

• P&L

• Team Building

• Inventory Management

• Scheduling

• Fast Food

Certifications/Licenses

Associates Degree in Business

Present

Assessments

Management: Motivating Others — Familiar

July 2019

Measures a candidate's ability to adapt their leadership style to accomplish goals using rational or emotional appeal.

Full results: https://share.indeedassessments.com/share_to_profile/ bd004cd219ac784ac4c59098f80aaefbeed53dc074545cb7

Supervisory Skills: Directing Others — Highly Proficient June 2019

Motivating others through feedback to identify improvements or corrective actions. Full results: https://share.indeedassessments.com/share_to_profile/ cab03bd632df6a468f63dd98ec01c3ffeed53dc074545cb7

Management & Leadership Skills: Impact & Influence — Highly Proficient July 2019

Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: https://share.indeedassessments.com/share_to_profile/ ca82b331f44475306a813d21ca1403d3eed53dc074545cb7

Supervisory Skills: Directing Others — Proficient

November 2018

Measures a candidate's ability to motivate the performance of others through feedback to identify improvements or corrective actions.

Full results: https://share.indeedassessments.com/ share_to_profile/2e3029634c660bc1b5fa6ccd4f2b1d9f

Management & Leadership Skills: Impact & Influence — Familiar February 2019

Measures a candidate's ability to adapt their leadership style to accomplish goals using rational or emotional appeal.

Full results: https://share.indeedassessments.com/share_to_profile/ ec2640cae6a36e29a663086b4d288d60eed53dc074545cb7

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS:

I have more than eight years experience in working in restaurants. I have excellent management skills.Good organization skills allow me for dealing with diverse tasks and staff. I am able to manage multiple tasks. Self discipline and great efforts are my principle. KEY STRENGTHS:

● Budgeting and Cost Controls

● Inventory Management

● Restaurant, Dining, and Kitchen Experience

● Quality Control

● Safety Sanitation

● Strategic Marketing and Sales Increase sales volume

● Customer Service Excellence

● Profit and Growth Strategies and decreased food cost

● Trained upcoming managers and growing employees

I have also been a server for Casa Restaurants, Cracker Barrel, and Carlos O Kellys.

Contact this candidate