Human Resources and Administrative Support

THEODORA AMELEY ATUAHENE

+233********* *********@***.**

Professional Summary

Accomplished Human Resources Executive proactive in meeting company issues head-on with creative and innovative approach. Knowledgeable about changing industry and employment market demands. Expertise includes benefits administration, compensation structuring and recruitment.

Skills

HR Support

Human Capital Development

Recruitment and Talent Management

Budgeting and Scheduling

Organizational Development

Employee Relations and management

Performance Management

HR Policies

HRIS

Training Development

Staff Compensation

HR Databases

Business management and Leadership.

Change Management

SAP

Microsoft Office suites

Work History

Human Resource Executive, 01/2009 - Current

Toyota Ghana Limited – Accra

Led the creation of the Tema, BP and Legon human resource department in the various branches. The success in these branches has led to the creation of an HR department in all seven (7) branches across Ghana.

Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.

Maintained company compliance with government laws, in addition to established organizational standards.

Managed other HR staff and oversaw completion of tasks and initiatives.

Directed hiring and onboarding programs for new employees.

Monitored and handled employee claims involving performance-based and harassment incidents.

Educated employees on company policy and kept employee handbook current.

Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.

Coordinated and engaged with leadership in planning and organizing calendars, events and activities.

Administrative Assistant/Secretary, 01/2007 - 01/2009

DGM

Scheduled office meetings and client appointments for staff teams.

Restocked supplies and placed purchase orders to maintain adequate stock levels.

Organized weekly staff meetings and logged minutes for corporate records.

Monitored premises, screened visitors, updated logs and issued passes to maintain security.

Handled client correspondence and tracked records to foster office efficiency.

Generated reports and typed letters in Word and prepared PowerPoint presentations.

Marketing/Tender support Staff, 01/2005 - 01/2007

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Provided all administrative support to the tender and marketing department and sales department

Provided administrative to all managers in the sales and marketing department

Scanned through the daily newspapers for published tenders

Prepared daily report on announcement of Tender from the newspapers

Prepared documentation and make necessary arrangements to purchase documents

Prepared documents and provide the requirement information based on tender type of vehicle and its specification

Data Entry Analyst, 01/2004 - 01/2005

Midland Savings & Loans Limited

Reviewed source data and processing documents for data entry purpose

Completed data entry tasks with accuracy and efficiency.

Responsible for rejecting reports and wrench paper claims if required

Analyzed and interpretated of data using a variety of statistical techniques with a focus on the accuracy of information

Filtered and sort data, carry out statistical analysis.

Administrative Assistant, 01/1999 - 01/2004

Zenda Limited

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Executed record filing system to improve document organization and management.

Sorted and distributed office mail and recorded incoming shipments for corporate records.

Scheduled office meetings and client appointments for staff teams.

Generated reports and typed letters in Word and prepared PowerPoint presentations.

Education

M.Ed. Counselling Psychology, University of Education, Winneba, 2022/2023

CIHRM (Level 4 candidate), Chartered Institute of Human Resource Management, 2022/2023

ChPA, Chartered Institute of Administrators and Management 2021/23

HR Associate, Chartered Institute of Human Resource Management, 2019/Dec. 2021

MBA (Human Resource Option), University of Cape Coast. 2017/2020

BSc (Management Studies), Central University - 2007/2008

HND (Secretaryship and Management Studies - 2002/Jan. 2005

Stenographer Secretary (Samson Secretarial) - 1997/1999

SSCE, Aburi Girls Secondary School - 1994/1996

Certification

Certificate in Law and Governance – Ghana Institute of Management and Public Administration (GIMPA)

Certificate in occupational Safety, Health, and Environmental Management – Ghana Institute of Management and Public Administration (GIMPA)

Associates Member CIHRM

MBA (Human Resources Management).

Bsc (Management Studies)

Packaging Customer Information. Institute of Public Relations, Ghana.

Leadership for results. Tops Consultancy

Customized Management Skills Training. KN & Associates Limited

Administrative Management Skills. Tops Consultancy

HND (Secretaryship and Management Studies)

Stenographer Secretary

Typist

Accomplishments

Certificate of long Service Award (Toyota Ghana Limited). (15yrs)

Certificate of long Service Award (Toyota Ghana Limited). (10yrs)

Initiated the maiden Human Resource Conference.

Set up and developed the Human Resource and Admin. department at the Tema office which became a model office for all Branches to emulate.

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