Operational Technology Infrastructure Manager
Resume:
William (Bill) Bruce McKenzie
BSc. (Hons.) PMP ICBB FMP MIET
Lancashire, UK
****@***********.**.**
CORE COMPETANCIES
Operational Technology
Leadership
Project Management
Interpersonal Skills
Process Improvement
Problem Solving
Stakeholder Engagement
Risk Management
Health & Safety
Team Building & Mentoring
Report Writing
EDUCATION
Bachelor of Science (Hons) - Electrical/Electronic Engineering, University of Lancaster, UK
CERTIFICATIONS
Project Management Professional (PMP), Project Management Institute
Lean Six Sigma Black Belt (ICBB), IASSC
Facilities Management Professional (FMP), International Facility Management Association
Site Manager Safety Training Scheme, Construction Industry Training Board (CITB), UK.
Construction Skills Competency Scheme, CITB, UK.
HSE Managers and Professionals, CITB, UK.
PROFESSIONAL ASSOCIATIONS
Member of the Institution of Engineeing and Technology (MIET), London, UK.
Member of the Project Management Institute (PMI)
PREVIOUS ACTIVITIES
Chairperson of Business Referral Exchange (BRX), 2004/05, Blackpool, UK
PERSONAL PARTICULARS
Date of Birth : 22.04.1965
Nationality : UK, British
Languages : English
Driving Licence : UK
REFERENCES
Dan Dave Quicho, Materials Manager, Vectrus ***.******@*******.***, +965-********
Alan Lawless, Generation Director, WSP, ****.*******@***.***, +44-778*-******
Stephen Lamb, Business Engagement Coordinator ( Grade SO) HMRC, **********@*****.***, +44-774*-******
Experienced manager with a successful record of delivering a large number of projects in a wide range of diverse industries. Track record of leading large multi-disciplined teams for projects from conception through to completion and handover.
Strong interpersonal skills with a proven record of developing and leading diverse, high performing project teams.
Internationally recognised accreditation for project management (PMP), facilities management (FMP), site safety management (SMSTS) and process improvement (Lean Six Sigma Black Belt, ICBB).
PROFESSIONAL EXPERIENCE
Feb 2022 -
Present
Operational Technology Infrastructure Manager
YORKSHIRE WATER
Department manager for overseeing the OT Infrastructure (telemetry) teams which includes project and field engineers as well as data management analysts and team leads.
Key accountabilities include:
Functional manager of the Operational Technology (OT) infrastructure team, responsible for resource development and allocation to support business and project needs.
Delivery of scalable, reliable, secure and resilient real-time OT infrastructure through identifying business needs, developing business cases and taking responsibility to deliver appropriate solutions.
Acting as project sponsor ensuring project governance within a regulatory environment.
Carrying out analysis to identify business risks and opportunities, quality assurance and HSE requirements within the OT fields.
Supporting management of the OT capital and operational budgets for the department.
Development of the OT infrastructure teams and ensure they are capable of understanding functional and non-functional requirements.
Define and implement individual progress plans to identify talent and provide full opportunity for career progression of all team individuals.
Delivery of process improvement initiatives, championing change across the team, and measuring the impact of the same.
Aug 2019 -
June 2021
Electrical Engineer, Subject Matter Expert (SME)
VECTRUS K-BOSSS
Working as a Subject Matter Expert (SME) to ensure compliance of electrical items with US Army requirements and international standards, and to provide detection of counterfeit goods.
Providing support to ensure compliance of electrical items with client specifications, requirements and international standards.
Assisting with generating Internal Operating Procedures (IOPs) for receiving, inspection, evaluation, reporting and where necessary quarantining of received goods, to ensure compliance with contractual obligations (DFARS) and industry best practises.
Raising awareness for the potential of receiving counterfeit goods and common methods used to detect the same.
Jun 2018 -
Apr 2019
Program Manager
BIG APPROACH, UK
Providing PMO services to oversee and coordinated multiple software development projects.
Providing project management services across all phases of the projects to ensure successful completion to the defined targets and stakeholder expectations.
Managing stakeholder engagement to ensure the scope of each project was identified and correctly defined.
Preparing engagement revenue and resource forecasts, timesheets and billing information, and weekly/monthly reports.
Identifying and addressing both negative and positive risks, ensuring these were properly documented and developed risk responses.
Identifying new projects to ensure continuity of the sales pipeline.
Monitoring resources, identifying skills gaps and arranging the necessary training to ensure all resources are suitably qualified and experienced.
Mar 2012 -
Dec 2017
Assistant Resident Engineer / Lead Consultant Engineer
NJS CONSULTANTS CO. LTD., KUWAIT
Daily management of a multi-disciplined and multinational engineering consultancy team overseeing the construction of two large water pumping stations and ancillary works on behalf of the Ministry of Electricity and Water (MEW) in Kuwait.
Providing strong leadership of a large consultancy team to ensure alignment of common objectives and ownership of individual goals.
Establishing true progress of the projects by developing and implementing Earned Value Management (EVM) methods, providing clear, impartial reporting to key stakeholders and managers.
Developing and executing strategies with multiple stakeholders to achieve project deliverables to tight targets and changing requirements.
Applying experience and expert knowledge to develop alternative plans, and through the use of logic, communication and influence to select the best approach with others for successful completion.
Identifying and evaluating potential risks to the project and engaging with the stakeholders to ensure development of appropriate risk mitigation strategies.
Management of a large multinational team to ensure consonance between different cultures, religions, beliefs, views and skill sets.
Mentoring, training and motivating team members to provide professional development and ensure continued improvement.
Sep 2007 -
Mar 2012
Director / Project Manager
DESIGN ATOM / BIG APPROACH LTD., UK
Launched an IT business providing specialised, bespoke software solutions to unique requirements. Driving force in merging this business with two others into a limited company in order to leverage overlapping interests and skills and provide greater synergy and opportunities.
Developing and evaluating strategies with regard to potential business growth for financial and organisational success.
Establishing new relationships through business networking to advance opportunities for mutual and beneficial collaboration with other companies.
Identifying market needs and emerging technology to develop unique solutions in order to provide bespoke, functional applications to fulfil those requirements.
Managing project teams, evaluating alternative solutions, using experience, knowledge and sound judgement to select the best option, developing plans and controlling available resources to ensure project completion.
Providing leadership of project teams including hands-on development, to direct and motivate others towards a common goal.
Coordinating with the client through effective communication and influence to keep them informed of progress and future targets.
Jan 2002 -
Sep 2007
Operations Director
QUAY IMPORTS LTD., UK
Daily management for successful operation of the company’s facilities and resources. Development of processes and procedures to allow effective working and expansion of business operations.
Overseeing human resources including employee recruitment, training, environment, relations and compliance.
Management of warehousing, physical resources, stock control, goods in and out including the import and export of stock from overseas.
Implementing and managing policies and procedures to ensure a safe working environment and compliance with UK legislation.
Mar 1992 -
Jan 2002
Senior Systems Engineer / Project Manager
PARSONS BRINKERHOFF (TECHNOLOGIES) LTD., UK
Lead role for a large number of prestigious projects managing diverse project teams specialising in the design and implementation of complex control systems for a wide range of industries.
Identifying detailed scope and developing plans, schedules, costs, resources and other metrics necessary to complete the project and meet the objectives.
Applying vision, expert knowledge and sound judgement to identify available technologies and techniques best suited for achieving successful completion of the project.
Providing leadership to the project teams through clear communication, instruction, motivation and influence to extend ownership of individual tasks, and provide coordination of those tasks towards a common goal.
Identifying potential risks to the project, taking advantage of positive risks and mitigating negative risks to minimise the impact on the objectives.
Developing strong relationships with the client and other stakeholders by demonstrating commitment, care and determination of the team to achieve the project objectives.
Communicating with the client and other stakeholders to provide effective coordination and keep them informed of progress and other issues.
Sep 1987 -
Mar 1992
Senior Systems Engineer
ALSTHOM INDUSTRIAL CONTROLS LTD., UK
Lead role for a large number of prestigious projects managing diverse teams specialising in the design and implementation of complex control systems for a wide range of industries.
Developing and directing project teams to provide effective collaboration in an inclusive environment whilst working towards successful completion of common goals.
Establishing requirements through evaluation of the objectives, industry knowledge, and clear communication with the client, and other stakeholders, to understand and formalise the project specifications.
Mentoring junior team members to advance their knowledge and experience in order to encourage individual professional development.
Assisting with the promotion of products and services to advance the company’s image and develop new customers.
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