Michele Byrd **** Airway Dr Apt. **** Pensacola, Florida
Daiyonna Michele Byrd
850-***-**** adx6ff@r.postjobfree.com
Attentive and detail-oriented professional with experience in both administrative and clinical laboratory duties with a true passion for helping people in the healthcare profession. Successful in managing time, prioritizing tasks, and exercising sound judgment required to improve the quality of laboratory assessment, research advancements and patient care. Experience in providing a variety of healthcare services and administrative assistance to support organizational objectives. Exceptionally organized and focused, adept at managing multiple responsibilities in a fast-paced and high stress environment. Always willing to go the extra mile to ensure that goals are met.
Core Strengths
Laboratory Assessment Data Base Management Clinical Laboratory Duties Health Regulatory Compliance HIPPA Guidelines Clinical Research Clinic Outreach Team Leadership & Communication Inventory Management Customer Service Patient Vitals & Blood Draws Critical Thinking
PROFESSIONAL EXPERIENCE
Clinical Research Coordinator Regenative Labs Pensacola, Florida April 2022-Present
Training new hires on proper data entry, data validation, and clinic outreach
New hires are prepared to work independently within 2 months time frame
Hosts study site initiation and monitoring meetings
Manage company’s contracts by reviewing all study agreements to ensure all required information is present
Serves as the primary point of contact for physicians and their staff in the event that questions are raised regarding data or set protocol
Creates extensive data breakdowns for physicians who are uncertain about required data corrections
Ensures study staff is properly trained on study-related information and training is documented
Acts as a secondary reviewer to ensure proper documentation is submitted for all study participants
Assures that amended data forms are updated in electronic data capture (EDC) system
Oversees data and ensures that it is being entered correctly and resolves any queries issued within required time frame
Assists in the formation and publication of research articles regarding company’s advancements
Enhances the company’s marketing material by gathering and presenting superior study outcomes
Assist in proper documentation collection to enroll clinics in our IRB approved observational study
Developing companies training modules for several departments to ensure staff is properly trained
Performs data analysis to present significant data sets and display companies clinical advancement
Knowledge and use of ICD 10 codes
Member Service Representative I Navy Federal Credit Union Pensacola, Florida September 2021-April 2022
Assisted members with service needs related to their accounts
Connected members with applications and products to meet their financial needs
Educated current and prospective members about navy federal's products and services
Handled outbound and inbound calls from external and internal customers
Handled incoming requests from external customers by e-mail or fax and managing their inquiries or requests
Provided information on complaints regarding specific products as well as services
Enhanced organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Accounts Payable Specialist Gulf Coast Runners Pensacola, Florida May 2021-September 2021
Responsible for maintaining the accounts payable accounts including payroll for all employees
Work directly with management for expenses control and inventory management
Committed to staying up to date with all billing requirements, including the details of client financial responsibilities, fee- for-service, and managed contracts
Improved efficiency by creating an organized logging system for tracking registrar’s errors in Excel
Liaised with business and departments to resolve errors in high dollar accounts to ensure timely and accurate billing.
Investigated and resolved inquiries and complaints pertaining to escalated accounts
Provided superior customer service and assisted company in landing contracts with different companies that required courier services
Laboratory Technician (Program experience -Volunteer) University of West Florida Pensacola, Florida August 2020—May 2021
Prepared laboratory suite with sterile and non-sterile instruments and supplies
Maintained instruments in an organized manner while keeping abreast with health regulatory compliance (OSHA)
Assisted with recording vital signs and documenting lab results into the database management system
Sterilized equipment and made sure there were adequate supplies for laboratory experiments
Focused responsibility for taking blood for patients and properly labeled samples with the patient information
Selected and prepared the site for collection by making sure the area was properly sanitized
References
Dr. Scott Martin - Direct Manager
Gregg Davis - General Manager
Angela Davis - Colleague
EDUCATION & TECHNICAL PROFICIENCIES
Pine Forest High School, 2500 Longleaf Dr, Pensacola, Fl, 32526 - Scholars Designation Diploma
● Graduated high school with a 4.47 GPA.
● Dual enrolled in high school and graduated with some college credit
August 2018 - December 2020 University of West Florida, 11000 University Parkway, Pensacola, Fl, 32514 - Associate of Arts
● Graduated with a 3.4 GPA at the University of West Florida.
August 2018 - December 2021 University of West Florida, 11000
University Parkway, Pensacola, Fl, 32514 - Bachelors of Science in Biomedical Sciences
● Graduated with Cum laude designation from the University of West Florida.
Certifications
GCP certified
PHRP certified
Awards
Dean’s List at UWF
President’s List at UWF
Technical Skills: MS Office, including, Outlook, Excel, Word, Power Point